Abid Riaz Email and Phone Number

Implement and maintain LAN infrastructure, including Installation of switches and maintaining VLANs. Providing hardware support and troubleshooting issues with local network.Analysis of client’s requirements, selection of hardware & software, and preparation of design documents.Provision of solutions to company’s clients to meet with their needs and requirements.Testing of new hardware in lab environment.Diagnose and resolve technical hardware and software issues remotely or by visiting the sites involving Point of Sale (POS hardware & Software), Retails Management System (RMS), internet connectivity, email clients and managing access pointsRemotely managing and administer the Windows 2008 server issue based in different client sites.Monitoring & supervising all installation of low current systems like CCTV (Indoor, outdoor & PTZ) at the sites.Follow the drawing & installation as per approved drawing. Implement and maintain LAN infrastructure Installation, Configuration and Administration of Microsoft Windows 10 / 8 / Windows 7 as client operating system.Archiving & backup of user data, creating and archiving emails, configuring outlook etc.Providing hardware support and troubleshooting issues with local network.Overseeing the initiation, implementation and closing phase of various projects and getting the final sign off certificate from clients.

Implementing & supervising all the installation of low current systems like CCTV (Indoor, outdoor & PTZ), Access control system (Controllers, Card Readers, Electric door strikes etc.) and Gate barriers at the sites.Follow the drawing & installation as per approved drawing.Conduct Functional test and Handing over of assigned systems.Experienced in working on Cisco Switches and Routers.Implement and maintain LAN infrastructure, including Installation of switches and maintaining VLANs. Providing hardware support and troubleshooting issues with local network.Working knowledge of Cisco Call Manager and configuring and troubleshooting IP Phones.Include overseeing the initiation, implementation and closing phase of various projects and getting the final sign off certificate from clients.Effectively resolving any networking related issues, Network Printers, Application related issues.Archiving & backup of user data, creating and archiving emails, configuring outlook etc.

Prepare Proposals and Quotations for customers based upon info provided by Sales & Technical team.Prepare Sales Orders, Purchase Orders, Delivery notes, Invoices etc.Update Inventory & Office asset list weekly.Initiation, implementation and closing phase of various projects till getting the final sign off certificate from clients.Creating Scope of work (SOW), Project Execution Plan (PEP), Service Level Agreement (SLA)Creating Master Plan & Transition Management Plan Supervising of Implementation process of IT Projects at the client site. Responsible for the execution of implementation plan.Maintaining the standard for implementation as provided by senior Field Engineer at the client siteRequest for Inspections (RFI) and conduct with consultant, executing the work based on the comments by the consultant.Conduct Functional test and Handing over of assigned systems.Supervising & Reviewing the Shop drawings & As-Built plans.Prepare Project Implementation reportsPurchase Requests of Tools & Materials as required on site & follow up.Developing project execution plan with the coordination of our Project Team & client engineers Responsible for obtaining the sign-off & project completion certificatesUpdating project supervisors daily and weekly on both sides i.e. client supervisors and our own supervisors.

Providing IT support to our clients and troubleshooting network problems.Installation and managing Enterprise Edition Antivirus for more than 200 users.Installation and testing of over 2000 AVL Tracking units with Central server for Security Petrol (MOI) in Riyadh & Jeddah.Worked on IPT projects for replacing existing legacy phone systems to deploy all of IP Phones technologiesInstallation & Configuration of Avaya BCM50 & BCM450 at 10 different sites of Civil Defense.Project consisted of more than 200 end pointsReviewed and validated understanding of customer design requirements as well as recommended process changes.Managed day-to-day client and internal service requests and documented all services performedWorked on design and implementation of Dial-plan for Inbound and Outbound calls in Call manager Clusters.Troubleshooting Routers, Switches and VoIP productsImplement and maintain LAN infrastructure, including Installation of switches and maintaining VLANs. Providing hardware support and troubleshooting issues with local network.Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients and managing access points.

Technical/User support.Hardware/Software troubleshooting.LAN administration and troubleshooting.Server hardware, cabling, routing, LAN environments, PC Desktop and components.