Finance Specialist
CurrentEnsure accurate and efficient invoice creation and distribution to avoid billing delays and errors.Deliver a high volume of invoices via email, web-based portals, and mail.Collaborate with branches and regional FP&As to ensure revenue accuracy in our monthly review of Profit & Loss.Oversee and actively manage working knowledge of all assigned accounts and customer requirements. Setup and update contracts and billing lines in JD Edwards.Review, analyze, research, and resolve unapplied cash, overpayments, billing, and account reconciliations. Process ServiceNow cases in a timely manner.Maintain customer information in ABM’s accounts receivable management system (ARM).Ensure ABM policies and procedures are followed, including those for audit and compliance purposes. Prepare and track revenue accruals, re-classes, write-offs, and credit/re-bills.Provide excellent service to internal and external customers by providing clarification, training, and resolve on billing and collection matters.Identify, plan and call customers regarding past due accounts and secure payment for outstanding invoices.Record detailed collection notes and customer contact names in our Accounts Receivable Management System (ARM).Use ARM to update invoice level collection efforts and the status of processing invoices for payment and log payment commitments.Responds to requests for invoice copies, statement of account and other ad-hoc requests from internal and external clients.Coordinates cash application cut-offs during month-end accounting close.Provides process expertise and acts as a learning resource.Collaborate with team members to identify and drive process improvements.Follow-up on customer complaints to resolve account disputes and issues when appropriate.Complete other assignments and tasks, as needed
