Provided functional support for DAMAC Living mobile app, aligning Salesforce and Oracle Fusion integrations to streamline service workflows.Managed API integrations, system configurations, and functional testing, ensuring high-quality, scalable solutions for property management and customer support.Engaged in agile sprint cycles, consistently delivering enhancements and aligning solutions with evolving business needs.

Apex & LWC Development: Developed reusable Apex triggers and custom Lightning Web Components (LWC) that enhanced Service Cloud operations and elevated user experience.Agile Project Delivery: Actively participated in agile sprint planning, daily stand-ups, and retrospectives, delivering incremental improvements and integrating feedback to support OmniStudio and Service Cloud functionality.OmniStudio & Order Management Solutions: Implemented and customized FlexCards, OmniScripts, and DataRaptors for order management, streamlining processes from Opportunity to Asset in both B2B and B2C contexts.Service Cloud Enhancements: Designed solutions to support case management and real-time data exchange with external systems, leveraging Apex and API-driven integrations.

Began as a PHP and Laravel developer, working on full-stack projects and developing web applications. This experience provided a solid technical foundation in backend logic, API design, and data management.Transitioned to Salesforce development, where I applied my programming background to build custom automations, workflows, and initial Apex and LWC components, supporting various administrative functions.Leveraged my web development expertise to enhance Salesforce projects, bridging my skills in PHP/Laravel with Salesforce’s declarative and programmatic capabilities.