Abigael Deware Email & Phone Number

Calgary, Alberta, Canada

Develop and strengthen the team through thoughtful leadership and personnel management. Involved in the hiring, training and onboarding process for new employees and actively work with all employees on a regular basis to ensure standards are maintained. Engage with customers to fulfill both in-store and online orders. Develop strong relationships with regular customers in-store through daily operations in selling retail products, taking orders, and serving orders. Develop relationships with… Show more Develop and strengthen the team through thoughtful leadership and personnel management. Involved in the hiring, training and onboarding process for new employees and actively work with all employees on a regular basis to ensure standards are maintained. Engage with customers to fulfill both in-store and online orders. Develop strong relationships with regular customers in-store through daily operations in selling retail products, taking orders, and serving orders. Develop relationships with corporate clients over holidays and important events to fulfill corporate sales. Control English social media accounts for the company and develop content relevant to the stores in our district. Maintain strong relationships with all stores and head office contacts to ensure brand standards are upheld. Manage store inventory through monthly inventory counts. Accurately determine and enter inventory data, and generate and analyze relevant inventory reports using Excel. Focus on uncovering any potential loss, improving ordering practices, and opportunities for improving margins. Resolve escalated customer service issues by working with team members and customers to maintain a positive experience for the customer, while keeping in line with company policies and standards. Show less

Victoria, British Columbia, Canada

Appointed as Interim Store Manager to cover for a temporary leave. Was responsible for day-to-day operations within the store, as well as all managerial duties including ordering, scheduling, inventory, and budget control.

Guelph

Guelph, Ontario

Responsible for working with other members of the council to ensure the smooth operation of all events and efforts organized by the team. Primary coordinator for program orientation for new students, a seminar on sustainable tourism, and a fundraising event. Collaborated heavily with marketing directors and other event directors to ensure events were marketed effectively and set up properly. Worked with all members of the council to coordinate an alumni networking event for all members of the… Show more Responsible for working with other members of the council to ensure the smooth operation of all events and efforts organized by the team. Primary coordinator for program orientation for new students, a seminar on sustainable tourism, and a fundraising event. Collaborated heavily with marketing directors and other event directors to ensure events were marketed effectively and set up properly. Worked with all members of the council to coordinate an alumni networking event for all members of the program, and other students as well. Show less

Guelph, Ontario

Huntsville, Ontario

Engaged with customers through telephone and email inquiries for hotel, vacation property, and activity bookings. Informed potential customers and guests of the available room types, packages and amenities available on resort property. Able to advise on recommended booking options to best suit the needs of customers and drive company sales. Focused on achieving performance standards each month for sales targets and call scoring. Consistently met sales goals within the department through strong… Show more Engaged with customers through telephone and email inquiries for hotel, vacation property, and activity bookings. Informed potential customers and guests of the available room types, packages and amenities available on resort property. Able to advise on recommended booking options to best suit the needs of customers and drive company sales. Focused on achieving performance standards each month for sales targets and call scoring. Consistently met sales goals within the department through strong customer engagement and selling techniques. Achieved call-scoring goals through the focused use of company standards and strong customer service skills. Managed bookings to ensure accurate and detailed reservation requests were entered to fulfill customer requests and eliminate missed reservations. Responsible for following up on customer requests and finding ways to improve bookings when applicable. Processed payments for phone, email and third-party bookings in accordance with company deposit and cancellation policies. Ensured proper payments were taken at the time of booking, and followed up on missed payments as necessary. Show less

Waterdown, Ontario

Worked as part of a team to take and prepare orders for guests in-store. Accurately entered guest orders and received payments giving accurate change. Prepared orders efficiently to ensure guests left satisfied. Maintained cleanliness of store through routine daily cleaning of machinery and store spaces.

Burlington, Ontario

Have worked with different families as a nanny for varying periods of time. Provided care for a family with one toddler, as well as for a family with two young children. Spent time as a live-in nanny with one family. Was responsible for caring for the children, cooking meals, doing laundry, and light cleaning around the home. Spent time creating schedules to build a routine into the time I spent with the children. Organized activities and outings for the children to create excitement in the… Show more Have worked with different families as a nanny for varying periods of time. Provided care for a family with one toddler, as well as for a family with two young children. Spent time as a live-in nanny with one family. Was responsible for caring for the children, cooking meals, doing laundry, and light cleaning around the home. Spent time creating schedules to build a routine into the time I spent with the children. Organized activities and outings for the children to create excitement in the daily schedule and to encourage learning. Show less

Burlington, Ontario