Abigail Capps Email and Phone Number

• Assist in design consultations and installs.• Translate wants/needs of clients into tangible business and customer satisfaction.• Draft correspondence including emails, memos, quotes, invoices, letters and reports. • Manage complex, ever-changing calendars and schedules. • Confirm appointments and prepare for consultations. • Communicate with high-profile clients. • Oversee employees and ensure daily operations run smoothly. • Uphold a strict level of confidentiality. • Process Accounts Payables and monetary transactions.

Resident and Community Relations: Promoted Property as Beacon of Urban Resurgence• Maintained resident relations.• Created organized and inviting office atmosphere.• Organized quarterly resident retention functions.• Understood resident and community needs and demands through personal interaction.Prospects: Recruited and Captured Qualified Potential Residents• Conducted enthusiastic/informative tours of both properties.• Managed follow-up contact with prospects.• Prepared & executed lease documents.• Updated property advertising and marketing portals.Administrative: Efficiently Managed Evolving Business through Technology, Process, and Reporting• Organized and maintained resident records and files.• Audited monthly resident delinquency reports and assessed late charges.• Assisted with timely processing of Accounts Payables (receiving, coding, computer entry, and submission for approval).• Submitted and ensured completion of maintenance requests.• Sent monthly lease renewal invitations to expiring lessees.• Assisted in routine market surveys and assessed changes in market.