Providing exceptional customer service by greeting and serving passengers at airport counters and gates.Knowledgeable with Altea CM, Timatic, Worldtracer, FIDS, Smartsuite, ARD web and Outlook.Answering general inquiries at the airport.Assisting passengers requiring special handling.Handling and resolving customer complaints.Passenger check-in, weighing the baggage, calculating any excess baggage charges and process payment.Assisting passenger with Kiosk… Show more Providing exceptional customer service by greeting and serving passengers at airport counters and gates.Knowledgeable with Altea CM, Timatic, Worldtracer, FIDS, Smartsuite, ARD web and Outlook.Answering general inquiries at the airport.Assisting passengers requiring special handling.Handling and resolving customer complaints.Passenger check-in, weighing the baggage, calculating any excess baggage charges and process payment.Assisting passenger with Kiosk check-in.Making general passenger announcements at the airport and boarding gates.Departure/Arrival gate customer service and boarding/deplaning as well as providing assistance to disabled passengers to and from the aircraft.Performing duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and passengers.Handling missing baggage and damaged baggage claims.Making passenger reservations and assessing fares.Ticketing and completing daily sales reports.Liaise with customers i.e.- Ramp agent, Flight crew, Dispatch, CJM, etcJetway and Dane mobility operation.Conduct radio communications with aircraft and record flight information.Other related duties as assigned. Show less

Providing exceptional customer service by greeting and serving passengers at airport counters and gates.Answering general inquiries at the airport.Assisting passengers requiring special handling.Handling and resolving customer complaints.Passenger check-in, weighing the baggage, calculating any excess baggage charges and process payment.Assisting passenger with Kiosk check-in.Making general passenger announcements at the airport and boarding gates.Departure/Arrival… Show more Providing exceptional customer service by greeting and serving passengers at airport counters and gates.Answering general inquiries at the airport.Assisting passengers requiring special handling.Handling and resolving customer complaints.Passenger check-in, weighing the baggage, calculating any excess baggage charges and process payment.Assisting passenger with Kiosk check-in.Making general passenger announcements at the airport and boarding gates.Departure/Arrival Gate customer service and boarding/deplaning as well as providing assistance to disabled passengers to and from the aircraft.Performing duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and passengers.Handling missing baggage and damaged baggage claims.Other related duties as assigned. Show less

Building professional and financial relationship with the clients in order to grow and maintain customer loyalty and business.Offering financial products and services as per customer needs and provide them with appropriate financial advice to meet their financial goals.Respond to client queries, understand their needs and resolve their concerns.Focus on providing exceptional financial service experience aligned to organizational standards.

Reporting before time, attending briefings and delegating duties as well as accepting duties on board.Communicating and coordinating with captain and colleagues for any additional information like dangerous goods (DG), sky marshals, prisoner, deportee, Unaccompanied minor (UMNR) etc.Checking the condition and provision of the emergency equipment’s (serviceability and safety check) and information for passenger manifest and meal request uplift.Thorough knowledge, vigilance, attention… Show more Reporting before time, attending briefings and delegating duties as well as accepting duties on board.Communicating and coordinating with captain and colleagues for any additional information like dangerous goods (DG), sky marshals, prisoner, deportee, Unaccompanied minor (UMNR) etc.Checking the condition and provision of the emergency equipment’s (serviceability and safety check) and information for passenger manifest and meal request uplift.Thorough knowledge, vigilance, attention to detail and identify suspicious passengers who may be a threat to security.Responsible for safety and comfort of passengers on board.Greeting passengers when they board and deplane the aircraft.Escorting passengers to their respective seats and assisting them with baggage and assistive devices.Providing special attention and assistance to certain passengers such as elderly and disabled.Making inflight announcements on passenger address system (PA).Serving meals, refreshments and customized drinks on-board with addition to providing newspapers, magazines and in-flight entertainment and help with wifi connectivity.Administering and assisting in providing first aid on board.Dealing with inflight emergencies like smoke, fire, hijack, emergency landing and aborted takeoff.Selling duty-free commercial products and pursuing sales targets.Producing flight reports.Maintaining SPOT (Safety, Performance and on-time departures) Show less