Abigail Fransen Email & Phone Number

Dallas, Texas, United States

Collaborate with cross-functional internal teams and external stakeholders to equip clients with the critical knowledge and skills necessary to maximize the strategic value of supply chain planning softwareConduct comprehensive virtual and in-person training sessions for clients’ Demand Planning and B2B and B2C Supply Planning solutions, enhancing user proficiency and engagementDesign detailed presentation decks for blueprinting sessions, facilitating effective alignment on supply chain planning software implementationAuthor rigorous test scripts for supply chain planning software, ensuring optimal functionality and user experience

Dallas, Texas, United States

Collaborated with o9 Education Architects and client partners to create customized training programsDeveloped training materials for diverse portfolios, including: CPG, Retail, and TelecomEnsured alignment of training content with client-specific needs and objectivesContributed to enhancing customer knowledge and usage of o9 products and services

Consulted with subject matter experts in choosing instructional approaches, learning objectives, and delivery methods to create educational courses in a variety of formatsDesigned inclusive multimedia learning experiences that incorporate adult learning theory, curriculum standards, and assessments

Supported students by reviewing classwork, identifying learning needs, and providing constructive feedbackCoordinated with instructors to develop and implement educational projects that encouraged both collaborative and independent learning

Advised students through discussing best practices and strategies for writing, researching, and editing, both in-person and onlineDeveloped and revised teaching and training materials that educated students on editing skills and writing standards

Writing Internship, Ann George Reviewed the undergraduate writing internship course, surveyed students on their interest in writing internships, and created a resource for the department to use in improving the course Major British Writers, Mona Narain Graded student assignments, held weekly office hours, and led a class lecture on the biographical and historical context of John Donne’s “The Flea” Introduction to the Literatures of the Global African Diaspora, Stacie McCormick Graded student assignments, prepared and conducted exam review sessions, and led a class lecture on the historical context of C.L.R. James’s The Black Jacobins (1938) Introduction to Shakespeare, Ariane Balizet Prepared course materials, graded coursework, answered students' questions, and supervised evening film labs

Met in-person with 15+ students a week to supply feedback on writing assignments Developed teaching and training materials such as style guide handouts Helped pioneer the online writing lab to aid students in online graduate programs

Assisted students and clients by answering their queries via telephone or email and scheduling their appointmentsSupported the director and tutors by opening the lab each shift, ensuring all necessary supplies and materials were available, and facilitating the center’s daily operation Maintained email and social media accounts to connect students with the center and its offerings

Master Of Arts - Ma, English

Graduated May 2018 with 3.91 G.P.A.

Bachelor Of Arts - Ba, History And English

Activities and Societies: Phi Eta Sigma, ACU's W-Club, ACU Honors College, Phi Alpha Theta, Sigma Tau DeltaGraduated May 2016 with Honors