Hello there! I go by Abby Gonzalez, and I’ve spent over 12 years in the dental field, doing what I love! I started out in clinical orthodontics but quickly found my groove as an office manager, where I enjoy handling front desk operations.I’m all about keeping things running smoothly—scheduling appointments, managing accounts receivable, and tackling the ins and outs of dental and medical insurance, from appeals to coding and claims. Making sure every patient feels comfortable and well-informed is super important to me, and I’m happy to do it in both English and Spanish.I also use CRMs to keep our teams organized and on track, which makes a big difference in how we manage projects around the office. My strengths in team management and organization help me lead confidently and provide great service all around.
Ah Oral Surgery
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Assistant ManagerAh Oral Surgery Nov 2020 - Present- Establish accurate accounts for each patient upon check-in- Schedule appointments for a 2 doctor schedule- Verify dental and medical insurance- Plan oral surgery treatment and present to patients- Process biopsy reports- Perform pre-registration of new patients- Organize, file, prepare reports to facilitate record retrieval- Instruct patients pre and post surgery- Maintain accurate and orderly account details for complete office- Process, file & troubleshoot AP/AR including all invoicing- Manage accounts receivable as well as billing and aging reports- Collaborate with team members on special projects, contributing to successful outcomes and team cohesion
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Team Lead ManagerSmiley Dental And Orthodontics Jun 2018 - Mar 2020- Managed, scheduled and trained employees on all office standards/processes- Processed, filed & troubleshoot AP/AR including all invoicing- Processed patient payments including check, ACH, CC, cash, etc.- Maintained CRM for both patients and suppliers- Maintained and manage third party vendor relationships- Scheduled patients according to available appointments
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Scheduling CoordinatorOakwell Farms Orthodontics Jul 2013 - Aug 2017- Oversaw daily office operations for private orthodontic’s office- Oversaw inventory and office supply purchases- Negotiated pricing with vendors regarding billing and marketing procedures- Reduced overhead by taking on responsibility and helping streamline projects- Trained new employees on multiple dental billing programs and data entry software- Worked with various insurance companies on various billing and verification tasks.- Worked closely with social media team on WordPress blogs and social media marketing- Recipient of multiple positive reviews acknowledging dedication to excellent customer servicein person and/or via telephone- Organized forms, made photocopies, filed records and prepared reports to facilitate recordretrieval
Abigail Gonzalez Education Details
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Dental Assisting/Assistant
Frequently Asked Questions about Abigail Gonzalez
What company does Abigail Gonzalez work for?
Abigail Gonzalez works for Ah Oral Surgery
What is Abigail Gonzalez's role at the current company?
Abigail Gonzalez's current role is Proactive Administrative Assistant in Dental and Medical | Results-Oriented Team Leader & Insurance Specialist with a Focus on Efficiency.
What schools did Abigail Gonzalez attend?
Abigail Gonzalez attended San Antonio College, Judson Isd.
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