Serves as the primary contact for customer concerns/inquiries on subjects such as payroll, recruitment/onboarding, benefits and University policies.Provides general OHR information, resolves basic issues, general concerns and inquiries through phone, email, and fax regarding HR processes and policies. Participates and contributes to scheduled and ad hoc trainings in order to improve knowledge of university policy and processes.

Served as the primary contact for payroll, client issues, recruitment, onboarding, and company policiesSourced and screened resumes through Indeed, LinkedIn, and ZipRecruiter followed by a preliminary phoneinterview processResolved employee and client issues in a professional and timely mannerFrequented 10-15 current and potential clients per week to increase company sales and maintain professionalrelationshipsAssisted in coordinating and leading training sessions, company meetings and sales events

Sourced and screened between 100-125 resumes per day utilizing Applicant Stream software systemConducted 75-80 phone interviews with potential candidates and scheduled in-person interviews with the hiringmanagerAssisted with new hire paperwork, onboarding procedures, and legal paperworkTended to general administrative duties such as greeting clients, responding to emails, organizing filesResided as the main correspondent between clients and company managers

Supervised classrooms of 16 students between the ages of 2 and 6Organized instruction material, including constructing bulletin boards and setting up work areasPromoted hands-on learning by creating stimulating activities for the studentsAssisted in the incorporation of new technology to allow for different learning styles