Abi Ince Email & Phone Number

Perryville, Md, Us

Round Rock, Texas, United States

-Deliver exceptional customer service to every customer by using extensive knowledge of products and services to create welcoming, positive experiences. -Help to improve customer retention by supplying correct information about promotions, customer programs, and products. -Communicate and troubleshoot with Engineering to find custom solutions for customers. -Facilitate effective communication and cooperation between departments by coordinating work between the Logistics, Sales, Support, and Engineering teams. -Contribute immensely to the building and maintenance of the Global Administrative Distribution sheet twice per week by updating activity, entering account and order information, and maintaining proper formatting. -Aid with cross-department projects to meet customer needs. -Use consultative sales techniques to understand customer needs and recommend relevant products and services. -Assign accounts to the proper Account Manager or BDM by entering, maintaining, and managing data in the CRM system. -Provide customers with quotes and lead times via phone, email, and chat communication. -Process web orders, sales orders, and purchase orders.

Austin, Texas, United States