Abigail Lyon Email & Phone Number

Daily administration of all aspects of the appeals process.Set-up, management, and termination of all employee accounts while maintaining sensitive personal information.Develop training materials and educational programs. Provide virtual training sessions for new and existing employees.

Greater Seattle Area

Designed and implemented excel reports to stream line the denial process.Top producer of all denial letters and appeal write-ups written in 2020.Provided timely and accurate pension benefit information to Plan participants, both virtually and in-person at Local Unions across the PNW.

Greater Seattle Area

Independently managed small audits with contributions to large audits.Identified and resolved problems using interdepartmental communication and Plan knowledge. Highest producing auditor with the lowest error rate, Q4 2018.

Spanaway, Washington

Woodinville, Washington