Abigail Prior Email & Phone Number

Cleveland, Ohio, United States

Human Trafficking ClinicEnvironmental Law Clinic

Cleveland, Ohio, United States

• Provide administrative support• Answer phone calls, take messages, schedule meetings, and welcome clients• Exhibit polite and professional communication via phone, e‐mail, and mail• Type up basic legal documents and correspondence• Organize and maintain file system by filing, typing, copying, binding, scanning, etc.• Assist potential clients by screening inquiry type and appropriately routing calls• Set-up meeting spaces and tend to guests’ needs• Distribute and… Show more • Provide administrative support• Answer phone calls, take messages, schedule meetings, and welcome clients• Exhibit polite and professional communication via phone, e‐mail, and mail• Type up basic legal documents and correspondence• Organize and maintain file system by filing, typing, copying, binding, scanning, etc.• Assist potential clients by screening inquiry type and appropriately routing calls• Set-up meeting spaces and tend to guests’ needs• Distribute and oversee incoming and outgoing mail Show less

- Present Lexus products in an effective manner that ensures customer understanding.- Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of Lexus product and technical information.- Resolve customer inquiries for vehicle technology issues.- Troubleshoot Vehicle Technology features.- Master product knowledge on all vehicles.- Develop and practice presentations for all Lexus vehicles and their features.-… Show more - Present Lexus products in an effective manner that ensures customer understanding.- Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of Lexus product and technical information.- Resolve customer inquiries for vehicle technology issues.- Troubleshoot Vehicle Technology features.- Master product knowledge on all vehicles.- Develop and practice presentations for all Lexus vehicles and their features.- Maintain and utilize a collection of technology information and resources to assist in explanations.- Assist customers in the delivery of their vehicles and personalize those deliveries to their needs.- Demonstrate vehicles features, technical and dynamic systems, and controls.- Introduce and explain quick guides and online resources for more in-depth information.- Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technology- Train Sales Staff and other dealership personnel on new technology- Pro-actively engage with customers who visit the dealership to answer questions and respond to concerns.- Pro-actively collaborate with the Sales department to assist customers with their technology concerns by appointment.- Oversee deliveries for the sales team ensuring proper information is explained. Show less

- Set up new users on computers, phones, voicemail, cellular phones, and software systems and train new users on this equipment Install software programs, hardware programs, PC equipment and office equipment- Manage and maintains personal computers, peripherals, networks and servers- Troubleshoot or repair problems with hardware, software, and office equipment- Support the corporate IT department in facilitating system and software updates- Work with dealership… Show more - Set up new users on computers, phones, voicemail, cellular phones, and software systems and train new users on this equipment Install software programs, hardware programs, PC equipment and office equipment- Manage and maintains personal computers, peripherals, networks and servers- Troubleshoot or repair problems with hardware, software, and office equipment- Support the corporate IT department in facilitating system and software updates- Work with dealership vendors to ensure the needs of the business are being met- Help business operation groups utilize information systems to improve their efficiency- Monitor the system daily and respond immediately to security or usability concerns- Ensure design of system allows all components to work properly together- Work with project teams to help implement Internal Systems. Show less

- Follow-up with customers regarding the services they received while at the dealership.- Update customer profiles with email addresses, phone numbers, addresses, etc.- Call customers and remind them when services to their vehicles are due (inspections, oil changes, etc.). - Gather customer information and set appointments.- Ensure sales and service consultants follow-up on information requests from customers.- Answer all incoming calls and emails in a timely manner.-… Show more - Follow-up with customers regarding the services they received while at the dealership.- Update customer profiles with email addresses, phone numbers, addresses, etc.- Call customers and remind them when services to their vehicles are due (inspections, oil changes, etc.). - Gather customer information and set appointments.- Ensure sales and service consultants follow-up on information requests from customers.- Answer all incoming calls and emails in a timely manner.- Return calls promptly that have been left on voicemail.- Support internal customer needs as requested. Show less

Green, Ohio, United States

- Answering incoming phone calls- Data entry- Record tracking- Report generation- Other clerical duties- Greeting customers- Screen and directed calls, took messages- Check in guests for their appointments- Answer all customer questions- Verify payments- Input customer information- Prepare financial reports- Make copies and scan documents- Maintain office records

Kent, Ohio, United States

Server- Provided customer service- Served food and beverages to guests promptly- Kept tables and dining room floor clean- Processed payments from guestsHostess/Cashier- Provided customer service- Processed take orders- Checked out customers

Kent, Ohio, United States

- Took guest’s orders utilizing menu knowledge- Served food and beverages to the guests promptly- Ensured all items were prepared properly and on a timely basis- Communicated new promotions and product information professionally to guests- Maintained company standards and only served food that met standards- Accurately inputted orders into the computer- Handled guest complaints with tact and professionalism

Strongsville, Ohio, United States

- Helped guests find what they were looking for throughout the store or online- Used a register to ring out guest- Maintained clean and organized dressing rooms

North Royalton, Ohio, United States

Shift Manager- Ensured that the store ran smoothly and efficiently with the right people in the right positions- Checked that all guests were happy and that all complaints resolved before they leave the restaurant- Ensured the money in the safe and tills are correct- Ensured that the store is rush readyTeam Member- Served food quickly and efficiently- Accurately took and input orders- Bagged orders accurately

Doctor Of Law - Jd, 2L

Bachelor Of Science - Bs, Computer Engineering Technology

General Studies

College Credit Plus

High School Diploma, General Studies

Activities and Societies: - Cheerleading - Choir - A cappella group - Spirit Club

First Year Studies