-Conducted in-depth research on the Orlando Magic's existing partnerships, with a focus on international collaborations.-Collaborated with a cross-functional team to develop strategies and initiatives aimed at expanding the Magic's brand presence in Brazil, Puerto Rico, Germany, and the United Kingdom.-Identified and engaged potential partner companies in each target market for impactful brand collaborations.-Traveled to Orlando to present key insights and strategic recommendations directly to Orlando Magic representatives.

Responsible for the front-of-house operations in a fast-paced, high-volume restaurant environment. Answered phones with menu knowledge, took and processed orders, and transactions as a cashier. Assisted with the preparation and packing of orders, ensuring accuracy and timely service. Maintained organization and clear communication between staff and customers. Opened and closed the restaurant, handling end-of-day financials and preparing the facility for the next business day. Developed strong customer service skills, and gained valuable experience in organization, time management, and operational efficiency.

Managed daily store operations, including opening and closing the shop. Processed transactions efficiently as a cashier, delivering exceptional customer service and resolving inquiries with a positive attitude. Handled phone orders with accuracy and professionalism, ensuring timely service and customer satisfaction. Proactively maintained inventory levels, restocking supplies and ensuring a well-organized, clean work environment for seamless operations.

Enhanced overall customer experience through personalized service and product knowledge. Effectively managed inventory to ensure product availability. Developed customer service skills and the ability to work in a fast-paced retail environment.

Directly interacted with customers to ensure positive a dining experience. Greeted and seated guests, managed reservations, and handled table set up and clean up.