Abigail Stump Email and Phone Number

• Employment Center Assistant- Input new employee information and make updates to current employee information in University database. Update employee salaries, job contracts, supervisors, and tax information. Prepared and sorted documents for data entry while reviewing and correcting discrepancies and compliance issues. Trained in GEMS database.• Rightstart Representative-Assists in onboarding newly hired employees Processes sensitive personal information such as Social Security cards and Work Visa documentation. Trained on I-9 compliance procedures• Front Desk Assistant-Manages front desk operations, including Multi-line phone system and visitor admittance. • Review and prepare personnel files to be scanned from the Human Resources department of the university. Reviewed every file and redacted any personal information. Kept files organized and logged correctly via excel spreadsheets. Made sure any personal information collected was disposed of properly and ethically.

Listened to customer questions and concerns, provided solutions and responses. Provided information about products and services. Referred customers to supervisors or more experienced employees when needed. Reviewed and made changes to customer accounts. Handled returns and complaints. Recorded details of customer contacts and the actions that were taken.