Conducting a directed research study under Dr. Manish Sadarangani in the Department of Pediatrics, in collaboration with The University of British Columbia and BC Children's Hospital Research Institute, focusing on precision vaccinology approaches for pediatric populations.

Address community needs within the Lower Mainland through providing companionship and valuable connections between STEM student volunteers and seniors located at two Senior Living Homes within Vancouver, while identifying shortcomings in the medical system.Personally coordinate and oversee a team of 10 volunteers for program success including processing volunteering intake forms, weekly hour sheets, planning and supervising weekly visits with seniors on-site at Seasons Wesbrook Village (formerly Tapestry at Wesbrook Village).Jointly oversee program performance and expansion within the organization.

Managed patients’ treatments, treating an average of 25 patients per day, through means of ultrasound, transcutaneous electrical nerve stimulation, kinesiology taping, heat, and cold therapies.Clearly communicated explanation of treatments to patients creating mutual trust and understanding.Confidentially handled patient information and medical histories as required for treatment with chiropractors and fellow assistants.

Greeted and checked-in patients, including conducting patient intake for new patients, both by handand through the use of PMP (Patient Management Program) software.Professionally communicated with insurance adjusters and billing of Extended Health Companies.Provided clear communication to answer questions regarding health insurance and billing as well as to communicate patient concerns to the chiropractors.Confidentially handled and organized sensitive patient information within the office.

Provided prompt problem-solving to address customers' needs and produce positive resolutions in a time-sensitive manner while handling customer transactions.Responsible for managing bookkeeping roles such as payouts, payroll, balancing of cash tills, audits and daily financial entries of cash intake.Coordinated and oversaw a team of 5-8 workers to produce an efficient front end providing quality customer service.