Acting HR Manager to bridge the gap as demand increases within a growing business. Increasing performance standards through implementing and regulating HR processes across the group.Maintaining all functions of systems infrastructure (hardware and software) across 12 sites from Newcastle to Guildford.Designing and writing reports to improve critical decision making within the business by highlighting areas requiring investment (time and/or capital) across the business. Overseeing facilities maintenance, compliance and improvement across 12 sites that make up the company estate.

Property:- Project management for re-branding/improvements to existing properties within the group.- Project management for opening new galleries from service procurement to opening day and staff training.- Health & Safety - ensuring the company is compliant and maintaining good working practices. - Overseeing general maintenance.Procurement:- Central procurement for services and materials within the BFA publishing group.- Renegotiating and sourcing supply lines.- Championing waste reduction through forward planning to combat overspending.Tech and IT Support- Identifying demand and commissioning software development across all BFA platforms (primarily dynamics NAV) including third party integrations.- Ensuring all gallery sites (14x gallery sites & Head office) have functioning tech and services.- Delivering systems and tech training.- Process improvement in both systemic environments and in real-world practice.

Primary responsibility is to oversee the production and manufacture of framing for all fine art across the BFA group. - Quality Control- Logistics and Planning- Procurement- Process improvement- Training - Health & Safety

Selling high value (£10k-£200k) fully bespoke play equipment manufactured and installed by in-house teams. Highly consultative sales process understanding clients wants and needs often beyond their budget within a brief introductory meeting was key. Managing expectations and delivering above and beyond service, working tirelessly to accommodate desires within limited budgets. Nothing is impossible with the right design! I worked hand in hand with the design team to bring ideas to life and create achievable, unique and aspirational outside spaces for children of all ages, abilities and disabilities. This was a highly rewarding position - you can’t beat the feeling of seeing the completed projects actualised, and being used as intended born and developed from those initial client interactions.

Project Manager: Upgrading ERP from Access to Dynamics NAV Identifying processes through the company in its entirety to allow the new ERP provider to bespoke the software to mimic our real-world functions - highlighting where processes can be automated and run more efficiently using the software, cutting out huge gaps previously covered by manual intervention.Managing the transition to limit the potentially disruptive migration from one system to another.Training for all staff members company wide.Maintaining day-to-day running of the office environment- Procurement- Training- Instigating formalisation of processes and process improvement.

We create a crowd.The Icing Agency is a group of 10 young arts marketers based at mac birmingham as part of the Next Generation programme.We engage new audiences for mac as an exciting team of thinkers, makers and doers, combining a broad skill set to realise an event using big ideas in extraordinary ways. We are bold, courageous, and funny, at times we can be unconventional, inconvenient and in the way, but we will ALWAYS be memorable, personal and clear in the way that we reach our objectives. Marketing is our medium, communication is our aim, so let's get creative. Next Generation offers an entry point and catalyst for young people to discover or re-discover their creative capabilities in a supported environment, and to develop skills through exposure and training in a variety of areas. Working both within mac's building and out across the region, we're proud of the impact our work is making on the artists of tomorrow.https://twitter.com/theicingagencyhttp://theicingagency.wordpress.com/

Maintenance of customer accounts, general administration/office duties, stock taking/updating of stock levels, purchase orders, customer orders, answering directly to the Managing Director.

Code checking and mark downs, signing legal documents in accordance with company waste and reductions procedure.