Abigail Castillo Email & Phone Number

Richland, Wa, Us

Richland, Washington, United States

- Proactively schedule and participate in over 50 recruitment activities, informational sessions, and student recruitment events.- Contributed to the 25.7% increase in first-year enrollment for the 2022-2023 cycle.- Follow-up on high school visits, student, parent, and counselor questions, community college visits, and meetings with key community members regarding questions and requests.- Advise high school and transfer students regarding core requirements, university resources, coursework, academic policies, and academic programs to support enrollment growth.- Evaluate transfer credits and assist college students in the selection of appropriate courses for their first semester on campus.- Hire, train, and supervise student workers who handle the front desk, give campus tours, and manage the admissions and information phone lines and inboxes.

Warden, Wa

- Directed day-to-day operations of the after-school education program for up to 45 students in grades 6-12.- Supervised a staff of three tutors who worked with students to complete homework and STEM activities.- Accurately documented and resolved all education-related issues with students, parents, and school officials.- Evaluated programs and implemented regulations to achieve program objectives.- Maintained program files, records, databases, and websites to gather research and prepare and submit data on students’ productivity.- Designed and managed successful programs that prepared students to take advantage of opportunities to master skills in collaboration, critical thinking, and communication.- Managed a program budget and developed each year’s budget to meet the demands of the students and the program.

Othello, Wa

- Determined general ledger coding and input invoices into the accounting system to meet payment deadlines.- Worked with the Finance Executive to process and issue checks and prepare daily deposits.- Resolved balancing issues with patient accounts and billing staff.- Communicated with suppliers to reconcile invoice payments.

Othello, Wa

- Processed 700+ patients per month, providing excellent customer service.- Communicated professionally in English and Spanish to patients and their families while streamlining patient flow and reinforcing patient confidentiality on various computer databases.- Helped address client complaints through timely corrective actions and appropriate referrals.

Moses Lake, Wa

- Developed and coordinated daily enrichment events and activities for 56 diverse high school students from five rural communities.- Supervised 8 Resident Advisors, and delegated tasks to them to best serve the program and the students daily, including during field trips and longer weekend events.- Served as second in command to the Hall Director and filled that position whenever necessary.

Master Of Education - Med, Educational Leadership And Administration, General

Bachelor Of Arts - Ba, English

Activities and Societies: Stage Notes, Haggett Peoples Council, MacCity: McMahon Hall Council, TRiO SSS, Educational Opportunity Program

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Phi Theta Kappa, TRiO Upward Bound, Spanish Club,