Training Manager for global cohorts of courses in Salesforce Admin, Consultancy, Marketing Cloud, CRM Analytics, Career Coaching and AI Skills. Led the training team staff to deliver high quality Salesforce training and opportunities to over 250 diverse trainees each year. Many of the trainees being net-new talent and beginner level. Management of mentorship programme. Allocating and resourcing additional instructors and volunteers. Networking and building relationships. Started in March 2023 as Training Manager responsible for progress monitoring and success enablement and quickly promoted in September 2023 with a more strategic and management focus. Having achieved 3 x Salesforce certifications in this period I have been able to combine my professional attributes and technical skills in my role.As a certified Salesforce Administrator, I drive results by contributing significantly to the development and monitoring of high-quality training programs and strategic initiatives within my company. Proficient in Salesforce administration, I streamline processes using flows, optimize data management through reports and dashboards, and enhance efficiency through AI integration, providing an excellent training experience.My ability to leverage Salesforce empowers me to design tailored training modules, ensuring our team is well-equipped for success. Strategically utilizing Salesforce tools, I create data-driven insights, informing decision-making and continuously improving our training programs.Beyond technical expertise, I understand the intersection of Salesforce administration and organizational strategy. This enables me to align Salesforce implementation with broader business goals, driving strategic development and contributing to our overall success.

As a dedicated secondary school Geography and Religious Education teacher, I honed a diverse skill set that seamlessly translates into the dynamic world of technology and Salesforce administration.- Analytical Thinking: My experience in designing and delivering curriculum content cultivated strong analytical thinking. I leverage this skill to understand complex technical landscapes and identify streamlined solutions.- Effective Communication: Adept at conveying intricate concepts to diverse audiences, I excel in clear and concise communication. This skill proves invaluable in bridging the gap between technical jargon and end-users, a crucial aspect of successful Salesforce consultancy.- Collaborative Leadership: Fostering a positive and collaborative classroom environment instilled in me the importance of teamwork. I thrive in collaborative tech environments, ensuring synergy between various stakeholders in Salesforce projects.- Adaptability and Continuous Learning: Education is a field of perpetual change. I embraced this reality, consistently adapting to new methodologies and technologies. This adaptability is a cornerstone in the fast-evolving landscape of tech and Salesforce, where continuous learning is key.- Innovative Problem-Solving: Crafting engaging lesson plans demanded innovative problem-solving. Now, I apply this creativity to troubleshoot and optimise Salesforce workflows, ensuring solutions that align with business objectives.- Passion for Empowering Others: My commitment to empowering students aligns seamlessly with my dedication to empowering businesses through Salesforce solutions. I am driven by the transformative impact of technology on organisational success.