• Experienced senior product manager in a healthcare technology startup, adept at balancing product execution best practices and a fast-paced release schedule within an agile environment, ensuring timely, high-quality product delivery.• Revamped the Facility Portal to support PRN and IRP clinician staffing and shift scheduling, managing the full Facility experience and PRN roadmaps for both the website and mobile app.• Develop and own a product strategy and roadmap in alignment with company goals, guiding priorities for a cross-functional team and driving new feature development to grow user engagement and KPIs.• Set goals and track deliverables with an emphasis on both quality and timely execution.• Communicate and train stakeholders at all levels of the organization.• Responsible for strategic planning, PRD documentation, and leading a cross-functional team including design, dedicated development, and direct management of a business analyst.

• Manage the continuous improvement product suite, a portfolio of integrated SaaS products across a modular diagnostic improvement software platform.• Manage partners, stakeholders and internal cross-functional teams to successfully prioritize features, enhancement requests and successful delivery of the product roadmap.• Knowledgeable in scrum, waterfall, pragmatic marketing and agile methodologies, and skilled in processes that facilitate continual progress and team achievement.• Monitor trends in customer support issues and product usage that arise from the field. Responsible for creating and maintaining the product backlog and interpretation of feature level business priorities.• Provide strategic direction on product portfolio in alignment with business priorities

Senior Product Manager: 2017- 2019• Manage a portfolio of integrated SaaS products across a modular diagnostic improvement software platform. • Manage partners, stakeholders and internal cross-functional teams to successfully prioritize features, enhancement requests and successful delivery of the product roadmap. • Knowledgeable in scrum, waterfall, pragmatic marketing and agile methodologies, and skilled in processes that facilitate continual progress and team achievement.• Monitor trends in customer support issues and product usage that arise from the field. Responsible for creating and maintaining the product backlog and interpretation of feature level business priorities. • Provide strategic direction on product portfolio in alignment with business prioritiesProduct Manager: 2016- 2017• Responsible for collaborating across departments to identify stakeholders and business needs and translate those into actionable features for new and existing AdvancED software and tools.• Work closely with the development team to communicate business needs and priorities, collaborating to understand technical effort in the analysis and assignment of feature value. Business Development Coordinator: 2014-2016• Worked directly with the VP of Development on sales and management of contracts to provide state department agencies access to content and products.• Subject matter expert and responsible for internal communications around proprietary software that inform Operations, Client Services, Non Public Partners, Customer Service, Professional Learning, Communications, Product Management, IT.• Responsible for training and on-boarding of internal staff on new products and software related to it. Customer Service Team: 2012-2014• Advanced responsibilities from receptionist to managing customer service in under two years.

Editorial Assistant (Internship) • Read and responded to thousands of un-solicited book submissions sent to the publishing company• Provided recommendations for content that fit the company’s image to put through to the editorsMarketing & PR Assistant (Internship)• Created press releases for upcoming and newly released books.• Compiled and organized reviews done on the company’s books.