Provide information and referral; and supportive listening to participants, as well as other agency support services. Perform crisis/suicide intervention services; addressing basic needs, health information, and performing safety assessmentsAssist with identifying gaps and barriers to services, and system issue trends that participants experience in utilizing community services.

Transferred Dunkin Location depending on school attendance.Dunkin Donunts, 1707 Burrstone Rd, New Hartford NY, 13413 - (2020-2021)Dunkin Donuts, 1636 Central Ave, Colonie, NY 12205- (2022)▪ Delivered great and friendly guest experiences. ▪ Prepared products according to operational and quality standards. ▪ Served products with enthusiasm in a clean, faced paced environment. ▪ Worked as part of a team to meet guests' needs.

I assisted local and wider community members in need on Family’s phone hotline and walk-in services. I facilitated crisis intervention, emergency short-term counseling, information and referral, emergency food, access to emergency housing, and emergency resources in situations such as homelessness and domestic violence. I also received professional training in evidence based suicide prevention program safeTALK and evidence based counseling program, Mental Health First Aid.

▪ Collaborated with other Orientation Leaders, Student Orientation Coordinators, supervisors, and other campus administrators to prepare and implement student orientation.▪ Provided guidance, support, and information to incoming students and their families throughout student orientation.▪ Facilitated interaction and communication between students during icebreakers, activities, and small group discussions.▪ Left an impact on first-year students by fostering a successful transition to student life at Utica College.

▪ Represented and promoted Utica College in a professional manner.▪ Welcomed prospective students, families, alumni, and special guests on campus while attending to their needs.▪ Conducted campus tours and conveying information about Utica College’s services, campus resources, and student life.▪ Assisted admissions counselors at Open House Events and Accepted Students day.▪ Performed office duties such as reception, phone calls, and meeting with prospective students and their families.

▪ Assisted professor with research regarding academic and personal success among college students.▪ Conducted a qualitative study to examine student perceptions of mid-semester grades to determinehow students use midterm grades to improve.▪ Collaborated with professor to generate ideas and a brief online survey concerning midterm grades.▪ Collected data from 100s of students in campus computer later and separately recorded the participants names so they could receive extra credit in exchange.▪ Presentation: "Student Perceptions of Mid-Semester Grades" was accepted at the 2020 Eastern Psychological Association annual conference in Boston.

PSY 101 Introduction to Psychology, fall and spring semester▪ Attended classes to participate in activities, take notes, and answer questions in conjunction with the professor.▪ Collaborated with professor to plan weekly class activities and out of class writing assignments.▪ Facilitated review sessions for exams and maintained weekly office hours.▪ Assisted with grading assignments to provide feedback to students.▪ Fostered a personal learning environment and encouraged students to ask questions, attend studysessions, and office hours.