Abigail Hick Email & Phone Number

New York, NY, US

Hyannis, Massachusetts, United States

• Served as a liaison for the Bank’s intern cohort (60) to ensure a successful program.
• Researched and developed a new national intern ranking program for the Bank, securing approval from the Legal and Marketing departments for the new vendor.
• Built and analyzed workshop surveys and a Sharepoint website to gather data and enhance intern program.
• Assisted in a job description and career page audit by identifying missing items and strengthening sections.
• Participated in exploratory and job-specific interviews for full-time roles within the organization.
• Collaborated with talent team members to build disciplinary tracking function on HRIS system.

Lewisburg, Pennsylvania, United States

• Responsible for hiring, training, and developing a staff of 15 members
• Serves as liaison to the Outdoor Education and Leadership branches for collaboration on cross-functional programming
• Provides exceptional service and manage inventory and equipment checks to ensure outstanding customer experience
• Created customer-facing website for college students, staff, and the public, to rent outdoor gear

London Area, United Kingdom

• Collaborated on the development of engaging content for social media and in-app communications
• Researched potential influencers and partners in the wellness, mindfulness, and lifestyle space to reach new audiences and increase app downloads
• Conducted surveys and user interviews to gather feedback on app features to provide valuable insights for product improvement
• Stayed informed on industry trends, competitor app updates, and emerging technologies

Brewster, Massachusetts, United States

• Leading-edge nonprofit providing residential treatment for children and adults diagnosed with Prader-Willi syndrome, childhood trauma, and other disorders
• Supported the creation and execution of comprehensive resident treatment and behavior plans
• Assisted and supported patients with developing daily living skills
• Logged daily behavioral assessments to allow families and clinicians to monitor and modify medications and behavioral support plans
• Responsible for making real-time decisions in support of larger crisis intervention

East Longmeadow, Massachusetts, United States

• Trained and managed new employees to teach customer service skills, shop operations, and cash management
• Provided owners with employee assessments for hiring
• Used Excel to track inventory to ensure correct stocking

Longmeadow, Massachusetts, United States

Optimized client data platform for enhanced customer self-service by digitizing book of business

Wilbraham, Massachusetts, United States

Only server (12 tables), food service, phone orders, cleaning, dishwashing, cash register

Bachelor Of Arts - Ba, Psychology, Management

Activities and Societies: Psi Chi International Honors Society in Psychology, Alpha Delta Pi, Outdoor Education and Leadership, Women in.

Education record

Activities and Societies: Torch Society, Founder of Helping Hands of Suffield Academy, Head Tour Guide, Captain of Varsity Field Hockey