Abigail-Jane Philpot Email & Phone Number

Groningen, Gr, Nl

Groningen, Netherlands

Operating with clients internationally, supporting and advising customers about products and services. Part of an enthusiastic sales support team and the first point of contact for customer questions. Answering questions about prices, delivery times and shipping costs, and help customers use their web shops.Processing orders, manage backorders and keeping customers informed of their deliveries and product availability.

Groningen Area, Netherlands

Hobby into business; capturing memories for expectant mothers, newborns and family lifestyle.Working closely with clients and individuals working on creative concepts to fulfil the customers requirements. Booking sessions for a particular event or session type. Working with programs such as Photoshop, Lightroom and photo sharing software to edit and deliver images to clients.Often working in different locations and in different circumstances to reflect on sessions concept.Using a range of technical equipment, including cameras, lenses, lighting and specialist software.Managing and processing images, discussing technical problems, checking for quality and dealing with client enquires.Understanding traditional film and digital photography and keeping up to date with industry trends, developments and new techniques.Managing the business aspects of the work, including administration, scheduling work, invoicing and basic accounting;Developing a good portfolio, building a network of contacts and achieving a reputation for quality and reliability in order to secure future assignments.Marketing, producing business cards, postcards and promotional materials, and creating and maintaining a website.

Groningen, Netherlands

First point of contact for customers at the customer support helpdesk. Providing support to customers via the telephone, email/CRM system ensuring the customer receives excellent customer service. Maintaining, adjusting and supporting customers with orders, accounts, prices, shipping, received items and deliveries.

Morden, England, United Kingdom

Supporting the street works officers with road maintenance repair enquires via PDA's, telephones and emailsFirst point of contact for customer enquires. Responsible for logging, rescheduling and dealing with customer enquires. Producing reports for monthly stats.

London Area, United Kingdom

Assisting HR officers with organising and managing employee records, drafting contracts, assisting in the recruitment process, addressing employee questions and concerns related to HR policies during onboarding and producing welcome packs and scheduling internal and external training sessions.

London, England, United Kingdom

Liaising closely with members of Training and Sales Managers. Handling training enquires and ensuring that all calls, e-mails and enquires are dealt with promptly and efficiently.Managing 25 trainer’s diaries proactively with customers and training teams in order to ensure that both customer expectations & operational effectiveness are achieved and retain responsibility for ensuring cancellations are best managed. Ensuring proactive & effective maintenance / booking of all the training rooms, light projectors, headsets & keeping a stock check of clients product documentation.Updating the company intranet, updating spreadsheets with information such as holiday application, absence forms and statistics. Constructing monthly reports for teams/department meetings and arranging department meetings. Maintain printers for department and stock levels for devices.

Croydon, England, United Kingdom

Worked within a busy administration team appointed to manage/maintain records, administer and invigilate recognised examinations from vendors such as Microsoft, CompTia, Cisco systems for students.Monitoring and maintaining materials for all branches.

Information Technology, Itil Foundations 4

Diploma Of Photography, Photography, Distinction

A 12 module 24 week course, covering the following aspects of photography: Camera & Lenses, shutter, aperture, ISO and their relations.

A2- Nederlands Niveau 1

Information Technology, A/ As Level

High School

6 GCSE passes in English, Mathematics, Science, Design and Technology, Art and History