M. Abigail Keating Email & Phone Number

Greater Cleveland

► Lead succession efforts for 24 Americas Manufacturing plants identifying next roles, retention strategies, and development/critical experiences needed for leadership roles within Manufacturing.► Developing and executing a front-line leader training program to change the way Area Managers are hired, onboarded, and trained.► Lead technical workshops.

Cleveland/Akron, Ohio Area

Responsible for developing relationships and consulting with key stakeholders within the North America Region to promote learning development and capability building programs that deliver on business and organization performance objectives.► Developed and executed Associate Development Program, serving associates in North America, consisting of training.

Hudson, Ohio

► Manage and execute award-winning internship program.► Consult with senior leaders and subject matter experts to develop solutions for new and existing professional development programs. ► Design and deliver instructor led training and online training course supporting Jo-Ann values and competencies to our Store Support Center, Distribution Center, and.

► Led the initiative and created first ever on-demand computer-based training using Adobe Captivate for over 3,000 corporate and retail employees to effectively increase productivity. ► Managed comprehensive project to design and deliver via internal computer network new electronic employee review process to improve efficiency for over 300 diverse.

Lakewood, Ohio

► Played key role in developing two monthly newsletters targeted to specific audiences of over 400 constituents.► Managed weekly communication feeds (emails, tweets and web updates) to citizens, corporate sponsors and political group endorsements on activities, programs and new legislation.► Assisted in creation and management of website and ongoing.

► Supervised four-student marketing department serving 250+ university organizations.► Spearheaded department website redesign, developed and implemented new page formatting designed for ease of use and consistency in collaboration with university IT team for website generating traffic of over 11,000 unique visitors per month. ► Generated, edited.

► Edited and published monthly newsletter distributed to over 700 employees in 10 offices.► Handled media buys in local business publications such as Akron Beacon Journal, Cleveland Plain Dealer, Inside Business and Crain’s Cleveland Business.► Managed website content including press releases, biographies, alerts, media content and newsletters while.

► Developed custom marketing materials such as brochures, across several practice groups for targeted audiences.► Coordinated website transition with external web design agency and senior management, and acted to improve and create new web standards which resulted in a comprehensive plan for a website redesign. ► Assisted in planning events for business.

► Conducted trainings and improved productive use of CRM Database for all levels of the firm; attorneys to assistants.► Developed copy to improve search engine optimization (SEO) on website with 579 indexed pages in order to maintain page rank on specific search engines. ► Managed and improved productive use of CRM Database totaling over 20,000 client.

Master Of Arts, Communication

Bachelor Of Science, Communication/Business

Activities and Societies: Alpha Gamma Delta, BobCatalina (synchronized swimming club)