Abigail Macdonald Email & Phone Number

Bedford, New Hampshire, United States

Marketing Intern for SilverTech, Inc. working in the Bedford, NH office. I actively contribute to internal marketing initiatives aimed at enhancing brand visibility and engagement using various digital tools and platforms. I create targeted emails in HubSpot to engage our audience effectively. I conduct thorough research on relevant topics to create engaging blog posts, case studies, and event promotions to support our content strategy and highlight our services and successes.In addition to managing HubSpot contact and list data, I assist in promoting webinars through strategic email campaigns and social media posts. I also update our website using Progress Sitefinity, ensuring that our content remains fresh and aligned with our marketing objectives.I take the initiative to create innovative social media posts and implement new ideas aimed at enhancing our marketing strategies and generating leads.

Bedford, New Hampshire, United States

Communicated effectively with all customers by building rapport, identifying needs, and offering suggestions to meet or exceed upselling goalsGreeted customers upon arrival and provided a friendly and warm presence throughout their dining experience Used effective multitasking skills to deliver excellent customer service while maintaining strong communication with managers and staff

Concord, New Hampshire, United States

Solved problems effectively to maintain customer satisfaction and cultivate repeat businessBalanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow Provided outstanding service by answering customer inquiries regarding account balances, transaction history, service charges, and interest rates

Hillsborough, New Hampshire, United States

Provided training for new employees and shared feedback to support staff development and ensure high standards of customer service Utilized effective communication skills, a positive attitude, in a fast-paced environment to deliveroutstanding customer serviceUsed efficient multitasking skills and attention to detail to take reservations and to-go orders by phone, effectively answered customer questions, and informed of accurate wait times