Abby Michael Email & Phone Number

Tampa, Fl, Us

Orlando, Florida, United States

-Onboard all new clients and participate in client meetings.-Prepare and file individual and corporate tax returns using tax professional software.

Seattle, Washington, United States

-Prepared and filed US Federal and State tax returns for large corporations and completed calculation workbooks for various tax credits.-Utilized various softwares, such as Orion and KPMG’s Asset Management Platform, to complete returns and presented them in an organized fashion.-Participated in client meetings, gaining exposure to client interactions and building effective communication skills.-Collaborated with the Asset Management Team as well as the Accounting Methods and Credits team through the duration of the internship.

Orlando, Florida, United States

Member Services Attendant: February 2022 - May 2023-Handled customer complaints and provide alternatives and/or solutions to ensure resolution of complaints-Made decisions strategically and efficiently while facilitating emergency protocols -Represented the UCF Recreation and Wellness Center and upheld the RWC valuesStudent Involvement Committee: August 2022 - Now-Encouraged student employees to become more involved in UCF community as a whole-Aided in the creation of a program to incentivize student employees to be more involved on campus