Abigail Nash work email
- Valid
Abigail Nash personal email
- Valid
Abigail Nash phone numbers
My passion lies in helping organizations from small businesses to Fortune 500 enterprises execute on their Sales and CX strategy. I do so through:🙌🏼 building and optimizing communication systems🏳️🌈 fostering welcoming, collaborative, inclusive environments and 💫 empower employees and engage customers through brand-right messagingIn 2021, as a means to further my professional growth, I obtained an Introduction to Front End Development certification with She Codes™. This experience piqued my interest in pursuing a career in tech with a company whose values align with my own. I am very thankful to have landed a role at Web Manuals; an organization that consistently demonstrates its commitment to Leadership, Enthusiasm and Responsibility.Outside of work, my hobbies include rock climbing, cycling, hiking, learning how to surf, and pretty much any human powered activity. I also love travel, cooking, binging a good TV show and spending time with my adventure pup, Freckles.
-
Academy And Support SpecialistWeb Manuals Sep 2023 - PresentMalmö, Se• Delivers comprehensive training programs, empowering customers and partners to maximize product use.• Creates and updates knowledge base articles, ensuring clarity and accessibility for end-users.• Manages customer requests through email and phone, leveraging creative problem-solving to resolve issues efficiently.• Presented at Web Manuals largest attended internal user Conference, fostering engagement and facilitating knowledge sharing among users.• PM for Strategic Project to enhance Enterprise Implementation process in service of winning and growing key accounts -
Technical SpecialistRei Jun 2021 - PresentSeattle, UsLed cross-departmental initiatives at REI, utilizing Salesforce, SAP, and other tools to drive team performance and achieve record-breaking sales months. Championed continuous improvement in staffing, training, inventory management, and merchandising, contributing to the highest shop labor sales month of $100K in company history. -
Learning And Development SpecialistRei Aug 2020 - Jun 2021Seattle, Us• Trained over 50 new hires and current employees in how to resolve shipping, payment and service issues while upholding company policies and procedures utilizing Zoom, Teams, and Spark LMS.• Educated staff in procedures for documenting customer correspondence in Sterling OM and CRM software to track requests, issues and resolutions.• Assisted Talent Enablement team through editing course content to accurately reflect retail operations and workflow.• Blended business's goals, mission and values with department initiatives to deliver high-quality training. Provided feedback with actionable suggestions for improvement.
-
Service SpecialistRei Jun 2020 - Jun 2021Seattle, Us• Research and accurately resolve a variety of service scenarios using contact center specific software and systems, using critical thinking and creative problem solving to de-escalate upset customers, provide an authentic and positive REI experience and promote the co-op.
-
Operations CoordinatorRei Sep 2020 - Jan 2021Seattle, Us• Provided coaching, direction and leadership support in support of department, company and customer service results. Performs manager duties in the absence of Manager.• Drove and delivered on departmental KPIs included decreased AHT, maintenance of projected service levels, First Content Resolution and CSM.• Monitored service levels, operational statistics, reports trends, variances and issues, and takes accountability for achieving goals.• Oversaw training and development of SCS employees and makes effective staffing decisions to support service level, budget goals and customer experience.
-
Sales ManagerRei Jul 2019 - Jun 2020Seattle, Us• Led an agile, service-focused team of 40+ employees. Inspired teams to drive workflow improvements and achieve departmental and company wide KPIs including $10M Gross Sales. • Served as Store Visual Merchandising Manager. Sales Manager for highest sales department by volume (Clothing, Footwear, Fitness and Basics categories.)• Mentored and coached employees on company processes, procedures and best practices.
-
Market CoordinatorRei Jun 2017 - Jul 2019Seattle, Us• Planned, led and executed REI Rochester's Grand Opening Weekend under $15K budget with an estimated PAX of 2,000.• Directed hiring, training, and development of REI Experiences staff in emerging local market.• Planned quarterly class and program assortment in alignment with national marketing strategy.• Selected programming for targeted paid social media posts.• Collaborated with store teams to ensure support of REI Experiences programs
-
Outdoor School InstructorRei Jan 2017 - Jul 2019Seattle, Us• Coached large groups of people for in-store and in-the-field education programs. • Developed class content, delivered customer service during outing, and conducted sound risk management. • Coordinated program logistics, communicated with internal and external stakeholders, maintained inventory promotional materials and program equipment.
-
Retail Sales SpecialistRei Apr 2016 - Jun 2017Seattle, Us
-
Marketing AssociateRipe Aug 2015 - Dec 2015Wallingford, Connecticut, Us• Managed e-commerce, shipment and customer service for RIPE online store and the inventory of POS marketing materials and product samples to sales team nationwide. • Developed and implemented RIPE's first integrated social media strategy for company's two product lines, RIPE Bar Juice™ and RIPE Craft Juice™. Contributed to redesign of RIPE Bar & Craft Juice website. • Generated company's first editorial calendar, created visual content & copy featured promotional campaigns, recruited key Instagram influencers to increase followers. -
Marketing AssociateLesro Industries, Inc Jan 2015 - Jun 2015Bloomfield, Ct, Us• Account Manager for large scale distributors including Wayfair™. • Art Directed Lesro’s first digital marketing video and created integrated social media marketing plan. -
Assistant ManagerCentral Rock Climbing Gym Jul 2013 - Sep 2014Boston, Ma, Us• Managed a staff of over 20 employees, trained new hires and interns in all aspects of customer service, sales, facility operation and climbing safety. • Created and executed engaging B2B and B2C marketing initiatives, managed all social media and marketing platforms. • Coordinated logistics and pricing for special events and competitions, including location's first professional climbing competition. • Created and ran local retail program.• Organized staff from across all facilities to become American Mountain Guide Association Climbing Wall Instructor certified. -
Guide/ Marketing AssociateEastern Mountain Sports Jun 2012 - Jul 2014Meriden, Ct, Us• Produced 2 segments in which Eastern Mountain Sports' featured on local NBC Connecticut morning show.•Produced written and visual content for Eastern Mountain Sports blog and YouTube channel. -
Production AssistantNbc Connecticut Wvit Jan 2012 - Aug 2013• Edited content for on-air and online distribution, managed graphics and on-air animation, and operated teleprompter. • Trained in creative department, writing content for nightly topicals, associate produced 2 morning show segments.
-
Production AssistantFreelance Jun 2008 - Oct 2011• Assisted with transportation for in studio and on location commercial, television and feature film sets.• Past work includes: "30 Rock," "Law and Order SVU," "A Gifted Man" and "Too Big To Fail."
-
Production CoordinatorBoy Wonder Productions & Freelance May 2011 - May 2011• Scheduled, crewed and coordinated transportation, equipment and petty cash for "10 Grand in Your Hand," and "Stuffer." • Compiled and distributed call sheets, directions, and email reminders to the show's cast and crew.• Assisted the Executive Producer and CEO of Boy Wonder Productions on an as need basis.
-
Administrative AssistantSilvercup Studios Oct 2010 - May 2011• Mail distribution.• Accounting data entry and management.• Preparing Meeting Rooms and coordinating catering for in person meetings.
Abigail Nash Skills
Abigail Nash Education Details
-
American UniversityCommunication And Media Studies -
NolsOuutdoor Education
-
Academy Of Performing Arts In PragueFilm
Frequently Asked Questions about Abigail Nash
What company does Abigail Nash work for?
Abigail Nash works for Web Manuals
What is Abigail Nash's role at the current company?
Abigail Nash's current role is CX | L & D | Operations.
What is Abigail Nash's email address?
Abigail Nash's email address is ab****@****hoo.com
What is Abigail Nash's direct phone number?
Abigail Nash's direct phone number is +120353*****
What schools did Abigail Nash attend?
Abigail Nash attended American University, Nols, Academy Of Performing Arts In Prague.
What are some of Abigail Nash's interests?
Abigail Nash has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, The Arts, Golf, Home Decoration, Health, Photograph.
What skills is Abigail Nash known for?
Abigail Nash has skills like Final Cut Pro, Social Media, Social Media Marketing, After Effects, Management, Film Production, Photoshop, Adobe Illustrator, Mac Os X, Customer Service, Marketing Communications, Retail.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial