Account Manager
Argentina
My tasks consisted of: the sale and promotion of virtual courses, daily attention to the student, being able to manage and solve their problems if necessary, either because they cannot access the platform or because they need to repeat an exam, provide them with the necessary calm before the inconvenience that has arisen. Answering phone calls, responding to messages on networks and whatsapp, management of whatsapp business groups, organization of practice classes, location of professionals suitable for teaching classes, rental of rooms for dictation, purchase of supplies, management of monthly money for it, collection of monthly installments; In addition, I carried out the task of planning the posts on the networks monthly, working together with the marketing area that provided us with the designs. For this position we used a CRM tool, where we uploaded the data of the students and their general performance within our institute.