Greeted clients and managed their intake forms, payments, and scheduling. Coordinated client messaging through call and text to manage new appointments and tech issues. Facilitated transitions to new technology management software (ex. MassageBooks to Square). Organized, redesigned, and digitized data for client intake and membership forms.

Crafted specialty coffee drinks and fulfilled custom orders for customers in a busy college town. Collaborated with my coworkers to ensure maximum efficiency. Personalized guest experiences by building community connections at a local business.

Created an active social media presence to connect community members with local events hosted by the Commerce Public Library. Managed a Business Facebook page and an Instagram account by creating and posting professional graphics. Independently coordinated, advertised for, and directed numerous events. Designed multiple brochures and flyers. Helped patrons of all ages find new books, connect to community services, and use online resources. | Hybrid from May 2023 to Sept. 2023

Crafted a comprehensive social media strategy for the College of Innovation and Design (CID) based on engaging online students with their department administrators and professors. Redesigned flyers for campus programs, out of state recruitment, and teacher certification pathways. Utilized Canva to provide multiple design options and ensure brand consistency using the TAMUC brand kit and specific department logos.

Guided undergraduate students through the process of writing analytical essays for history courses. Applied my knowledge of teaching methods and course content to assist students with questions.

Assisted Dr. Andrew Baker with the Downtown Commerce Project for the East Texas History App. Selected and analyzed multimedia primary sources from digital and physical archives at Texas A&M University - Commerce. Communicated with multiple academic professionals to ensure accuracy and access to sufficient images for each entry. Wrote concise articles that detailed the history specific locations and events in Commerce, TX.

Returned to work after my college campus closed for the COVID-19 pandemic. Adapted to new company policies during the COVID-19 pandemic and continued to serve guests in the drive-thru with speed and accuracy. Trained new employees and provided direction as needed.

Utilized a strong sense of urgency in a fast-paced environment to cooperate with my coworkers and ensure that items were stocked and orders were completed accurately. Managed guest requests and concerns with personal care and professionalism. Solved technology issues, order complications, and facilitated optimization plans for the drive-thru.

Planned and taught over two dozen full-length lessons with differentiated instruction for students with IEPs and honors course requirements. Developed hands-on activities for TEKS review, reinforcement, and application in two different subjects: 5th Grade On-Level Science and 8th Grade Pre-AP U.S. History. Provided direct assistance to students during individual and cooperative learning activities to assist my mentor teacher.