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Abigail Smith Email & Phone Number

Head of Customer Success at Dockwa
Location: Portsmouth, Rhode Island, United States 23 work roles 2 schools
1 work email found @neboatworks.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of Customer Success
Location
Portsmouth, Rhode Island, United States
Company size

Who is Abigail Smith? Overview

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Quick answer

Abigail Smith is listed as Head of Customer Success at Dockwa, a company with 45 employees, based in Portsmouth, Rhode Island, United States. AeroLeads shows a work email signal at neboatworks.com and a matched LinkedIn profile for Abigail Smith.

Abigail Smith previously worked as Head of Customer Success at The Wanderlust Group and Head of Product Operations at The Wanderlust Group. Abigail Smith holds Bachelor Of Arts, Economics, Spanish from University Of Vermont.

Company email context

Email format at Dockwa

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{first_initial}{last}@neboatworks.com
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Profile bio

About Abigail Smith

Abigail Smith is a Head of Customer Success at Dockwa. She possess expertise in financial analysis, hyperion enterprise, sap, oracle, business objects and 17 more skills. Colleagues describe her as "Abby is a dedicated, hard working professional who is eager to succeed. She brings energy, enthusiasm and a "can do" attitude to her team. She doesn't shy away from a challenge and she handles adversity well. She is talented, intelligent, and a quick learner. While sad to see her leave Swipely, I am excited for her next adventure. She didn't ask me to write this recommendation; it genuinely would be my privilege to serve as a reference." and "Abby is a strong financial analyst, who I had the pleasure of having on my team, while she participated in GE's FMP program. Abby's ability to dive deep, learning not only her role, but as much as she could about the business she supported helped her stand apart from the crowd. She was able to perform well in an ambiguous situation, while we were both new to our roles, to deliver quality work."

Listed skills include Financial Analysis, Hyperion Enterprise, Sap, Oracle, and 18 others.

Current workplace

Abigail Smith's current company

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Dockwa
Dockwa
Head of Customer Success
Portsmouth, RI, US
Website
Employees
45
AeroLeads page
23 roles

Abigail Smith work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success

Portsmouth, RI, US

Director Of Product Engagement

The Wanderlust Group is the team behind Dockwa, Marinas.com and Campouts (forthcoming). We build marketplaces and technology platforms that connect adventurers to destinations and help those destinations grow. You’ll find our apps and software used by more than 250,000 people, across 15,000 destinations in more than 30 countries. The Wanderlust Group is a.

Apr 2022 - Jul 2022

Operations Process Director

Dallas, US

  • Lead business management software design decisions and prioritization of product deliverables
  • Drive implementation strategy for conversions of acquisitions and existing marina properties to proprietary business management software
  • Responsible for gathering business requirements from key stakeholders and defining requirements & deliverables for business system implementation
  • Collaborate effectively with software engineers, business consultants, and internal stakeholders to drive successful outcomes
Oct 2019 - Mar 2022

Business Manager

Portsmouth, Rhode Island, US

  • Successfully lead team of 10 through integration process after acquisition
  • Quickly learned new processes and tools to execute monthly closes and support new financial reporting rhythms
  • Collaborated with cross-functional corporate stakeholders to drive successful business integration
  • Executed change management strategy to ensure seamless customer experience through transition to new ownership
May 2019 - Oct 2019

Office Manager

New England Boatworks
  • Reviewed and processed payroll weekly for approximately 130 employees
  • Oversaw the purchasing department and stockroom with inventory value of approximately $800,000
  • Managed receptionist, AP and AR Specialists
  • Responsible for all cash management, banking, and bookkeeping responsibilities
  • Discretely and confidentially executed and delivered due diligence requests to support acquisition
Oct 2018 - May 2019

Internal Projects Coordinator

New England Boatworks
  • Developed custom templates and reports to track labor demand and service backlog
  • Led conversion from DOS-era to Cloud-based business management software: learned new system, trained users, completed marina specific configurations, helped develop new general ledger and account structure
  • Applied for and won Federal BIG Grant for $900,000 for marina expansion
Oct 2015 - Oct 2018

Marketing Manager & Detailer

New England Boatworks
  • Created updates for & managed social media; organically increased FB likes from 408 to over 3,500 in first year
  • Managed marketing budget and determined where to advertise, sponsorships, and events
  • Created content for and managed Constant Contact e-mails as well as printed and online ads
  • Became familiar with marina service operations through hands- on work assisting skilled technicians and detailing vessels
May 2014 - Oct 2015

Account Executive

Swipely
  • Developed expertise in Salesforce and helped teammates utilize the software effectively
  • Managed assigned territory and drive full sales cycle from prospecting calls, to online demonstrations, to closing deals
  • Worked closely with onboarding and customer service teams to ensure smooth transition onto the service
Jun 2013 - Apr 2014

M&C Commercial Analyst

Ge Oil & Gas
  • Track and measure $5B orders and sales portfolio by region and product line
  • Partner with channel leaders and systems team to improve channel orders tracking across 6 product lines
  • Manage base cost for 4 functions including all forecasting activities and variance analysis - $500MM annually
Aug 2012 - May 2013

Fmp - Ge Power & Water, Hq Controllership

Schenectady, NY, US

  • Developed and implemented global controllership metrics dashboard for use across GE Energy
  • Facilitated quarterly closing and intercompany processes across 6 Power &Water businesses
  • Established processes that improved account reconciliation tracking across Power & Water businesses and included audit results
  • Organized two team events and a plant tour for 25 FMPs, managers, and senior finance leaders
Feb 2012 - Aug 2012

Fmp - Ge Measurement & Control, Commercial Finance

Ge Oil & Gas
  • Owned Global Orders, Sales, and Contribution Margin reporting quarterly and during planning cycles
  • Partnered with Chief Marketing Officer and global sales leader to prepare budgets and track actuals
  • Created reports in Cognos and Hyperion to standardize and simplify monthly and quarterly reporting
Aug 2011 - Feb 2012

Fmp - Ge Water, Engineering Finance

Schenectady, NY, US

  • Utilized input from 4 cross-functional team members to improve travel cost and utilization tracking
  • Developed and improved base cost reporting tool used across all functions and by multiple sites
  • Partnered with IT to improve accuracy of Kronos reports used for measuring engineering and product manager utilization
Feb 2011 - Aug 2011

Financial Management Program (Fmp) - Ge Measurement Solutions, Financial Planning And Analysis

Schenectady, NY, US

  • Designed and implemented base cost template and report-out rhythm for 13 functional leaders
  • Facilitated monthly closing process including ICP Eliminations and constant dollar submissions for $400MM segment
  • Created Excel template and Cognos reports for monthly operations review with global sales offices and 5 manufacturing plants
Jun 2010 - Feb 2011

Bartender

Mr. Mike'S
  • Maintained conversations and took orders while preparing and serving beverages
  • Built strong relationships with patrons to develop a base of regular clientele
  • Learned to multi-task and adapt to a variety of situations in a service environment
Oct 2009 - May 2010

Ge Enterprice Solutions, Financial Management Program Intern

Boston, MA, US

  • Developed report to track revenue and improve cross functional visibility to new product introductions
  • Presented launch and sales details of top ten new product introductions to senior management
  • Analyzed end customer information to validate software pull-through ratios used for product investment
May 2009 - Aug 2009

Snowboarding Instructor; Assistant Supervisor

Attitash Ski Resort
  • Managed daily instructor assignments and monitored all children’s lessons
  • Communicated effectively with children, parents, and coworkers
  • Created a safe learning environment in unpredictable surroundings
Dec 2006 - Mar 2009

Marketing Intern

Rome Sds
  • Conducted marketing research and organized results to be used in the firm’s annual sales presentation
  • Created materials and consolidated lead information for use in promotional e-mails and mailings
Oct 2008 - Dec 2008

Sailing Instructor

Sail Newport
  • Responsible for classes of nine to twenty-five children ages five to sixteen
  • Developed and executed daily lesson plans
  • Demonstrated controlled leadership of large groups in emergency situations
Jun 2006 - Aug 2008

Spanish Club Teaching Assistant

Orchard Elementary School
  • Co-taught basic Spanish vocabulary and expressions to children ages five to seven
  • Organized and led fun group learning activities
Oct 2007 - Dec 2007
2 education records

Abigail Smith education

Bachelor Of Arts, Economics, Spanish

University Of Vermont

High School

Portsmouth Abbey
FAQ

Frequently asked questions about Abigail Smith

Quick answers generated from the profile data available on this page.

What company does Abigail Smith work for?

Abigail Smith works for Dockwa.

What is Abigail Smith's role at Dockwa?

Abigail Smith is listed as Head of Customer Success at Dockwa.

What is Abigail Smith's email address?

AeroLeads has found 1 work email signal at @neboatworks.com for Abigail Smith at Dockwa.

Where is Abigail Smith based?

Abigail Smith is based in Portsmouth, Rhode Island, United States while working with Dockwa.

What companies has Abigail Smith worked for?

Abigail Smith has worked for Dockwa, The Wanderlust Group, Safe Harbor Marinas, Safe Harbor New England Boatworks, and New England Boatworks.

Who are Abigail Smith's colleagues at Dockwa?

Abigail Smith's colleagues at Dockwa include John Coulter and Tripp Messinger.

How can I contact Abigail Smith?

You can use AeroLeads to view verified contact signals for Abigail Smith at Dockwa, including work email, phone, and LinkedIn data when available.

What schools did Abigail Smith attend?

Abigail Smith holds Bachelor Of Arts, Economics, Spanish from University Of Vermont.

What skills is Abigail Smith known for?

Abigail Smith is listed with skills including Financial Analysis, Hyperion Enterprise, Sap, Oracle, Business Objects, Cognos, Sap Bw, and Microsoft Office.

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