Abigail Smith work email
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Abigail Smith personal email
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Abigail Smith is a Head of Customer Success at Dockwa. She possess expertise in financial analysis, hyperion enterprise, sap, oracle, business objects and 17 more skills. Colleagues describe her as "Abby is a dedicated, hard working professional who is eager to succeed. She brings energy, enthusiasm and a "can do" attitude to her team. She doesn't shy away from a challenge and she handles adversity well. She is talented, intelligent, and a quick learner. While sad to see her leave Swipely, I am excited for her next adventure. She didn't ask me to write this recommendation; it genuinely would be my privilege to serve as a reference." and "Abby is a strong financial analyst, who I had the pleasure of having on my team, while she participated in GE's FMP program. Abby's ability to dive deep, learning not only her role, but as much as she could about the business she supported helped her stand apart from the crowd. She was able to perform well in an ambiguous situation, while we were both new to our roles, to deliver quality work."
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Head Of Customer SuccessDockwaPortsmouth, Ri, Us
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Head Of Customer SuccessThe Wanderlust Group Jun 2024 - Present -
Head Of Product OperationsThe Wanderlust Group Dec 2023 - Jun 2024
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Head Of Gtm Strategy And MarketingThe Wanderlust Group Jul 2023 - Dec 2023
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Senior Director Of Sales OperationsThe Wanderlust Group Jul 2022 - Jul 2023
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Director Of Product EngagementThe Wanderlust Group Apr 2022 - Jul 2022The Wanderlust Group is the team behind Dockwa, Marinas.com and Campouts (forthcoming). We build marketplaces and technology platforms that connect adventurers to destinations and help those destinations grow. You’ll find our apps and software used by more than 250,000 people, across 15,000 destinations in more than 30 countries. The Wanderlust Group is a remote-first company that operates on a 4-day work week, because we believe time spent outdoors, connected to nature, makes all of our work better.At Wanderlust, I help marinas adopt the Dockwa tools that will in turn help them increase productivity and revenue.
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Operations Process DirectorSafe Harbor Marinas Oct 2019 - Mar 2022Dallas, Us• Lead business management software design decisions and prioritization of product deliverables • Drive implementation strategy for conversions of acquisitions and existing marina properties to proprietary business management software • Responsible for gathering business requirements from key stakeholders and defining requirements & deliverables for business system implementation• Collaborate effectively with software engineers, business consultants, and internal stakeholders to drive successful outcomes -
Business ManagerSafe Harbor New England Boatworks May 2019 - Oct 2019Portsmouth, Rhode Island, Us• Successfully lead team of 10 through integration process after acquisition • Quickly learned new processes and tools to execute monthly closes and support new financial reporting rhythms• Collaborated with cross-functional corporate stakeholders to drive successful business integration• Executed change management strategy to ensure seamless customer experience through transition to new ownership -
Office ManagerNew England Boatworks Oct 2018 - May 2019• Reviewed and processed payroll weekly for approximately 130 employees • Oversaw the purchasing department and stockroom with inventory value of approximately $800,000• Managed receptionist, AP and AR Specialists • Responsible for all cash management, banking, and bookkeeping responsibilities• Discretely and confidentially executed and delivered due diligence requests to support acquisition
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Internal Projects CoordinatorNew England Boatworks Oct 2015 - Oct 2018• Developed custom templates and reports to track labor demand and service backlog• Led conversion from DOS-era to Cloud-based business management software: learned new system, trained users, completed marina specific configurations, helped develop new general ledger and account structure• Applied for and won Federal BIG Grant for $900,000 for marina expansion
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Marketing Manager & DetailerNew England Boatworks May 2014 - Oct 2015• Created updates for & managed social media; organically increased FB likes from 408 to over 3,500 in first year• Managed marketing budget and determined where to advertise, sponsorships, and events • Created content for and managed Constant Contact e-mails as well as printed and online ads •Became familiar with marina service operations through hands- on work assisting skilled technicians and detailing vessels
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Account ExecutiveSwipely Jun 2013 - Apr 2014• Developed expertise in Salesforce and helped teammates utilize the software effectively • Managed assigned territory and drive full sales cycle from prospecting calls, to online demonstrations, to closing deals• Worked closely with onboarding and customer service teams to ensure smooth transition onto the service
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M&C Commercial AnalystGe Oil & Gas Aug 2012 - May 2013• Track and measure $5B orders and sales portfolio by region and product line • Partner with channel leaders and systems team to improve channel orders tracking across 6 product lines• Manage base cost for 4 functions including all forecasting activities and variance analysis - $500MM annually
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Fmp - Ge Power & Water, Hq ControllershipGe Power & Water Feb 2012 - Aug 2012Schenectady, Ny, Us• Developed and implemented global controllership metrics dashboard for use across GE Energy• Facilitated quarterly closing and intercompany processes across 6 Power &Water businesses • Established processes that improved account reconciliation tracking across Power & Water businesses and included audit results• Organized two team events and a plant tour for 25 FMPs, managers, and senior finance leaders -
Fmp - Ge Measurement & Control, Commercial FinanceGe Oil & Gas Aug 2011 - Feb 2012• Owned Global Orders, Sales, and Contribution Margin reporting quarterly and during planning cycles• Partnered with Chief Marketing Officer and global sales leader to prepare budgets and track actuals• Created reports in Cognos and Hyperion to standardize and simplify monthly and quarterly reporting
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Fmp - Ge Water, Engineering FinanceGe Power & Water Feb 2011 - Aug 2011Schenectady, Ny, Us• Utilized input from 4 cross-functional team members to improve travel cost and utilization tracking• Developed and improved base cost reporting tool used across all functions and by multiple sites • Partnered with IT to improve accuracy of Kronos reports used for measuring engineering and product manager utilization
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Financial Management Program (Fmp) - Ge Measurement Solutions, Financial Planning And AnalysisGe Power & Water Jun 2010 - Feb 2011Schenectady, Ny, Us• Designed and implemented base cost template and report-out rhythm for 13 functional leaders• Facilitated monthly closing process including ICP Eliminations and constant dollar submissions for $400MM segment• Created Excel template and Cognos reports for monthly operations review with global sales offices and 5 manufacturing plants
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BartenderMr. Mike'S Oct 2009 - May 2010• Maintained conversations and took orders while preparing and serving beverages• Built strong relationships with patrons to develop a base of regular clientele• Learned to multi-task and adapt to a variety of situations in a service environment
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Ge Enterprice Solutions, Financial Management Program InternGeneral Electric May 2009 - Aug 2009Boston, Ma, Us• Developed report to track revenue and improve cross functional visibility to new product introductions • Presented launch and sales details of top ten new product introductions to senior management• Analyzed end customer information to validate software pull-through ratios used for product investment -
Snowboarding Instructor; Assistant SupervisorAttitash Ski Resort Dec 2006 - Mar 2009• Managed daily instructor assignments and monitored all children’s lessons• Communicated effectively with children, parents, and coworkers• Created a safe learning environment in unpredictable surroundings
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Marketing InternRome Sds Oct 2008 - Dec 2008• Conducted marketing research and organized results to be used in the firm’s annual sales presentation • Created materials and consolidated lead information for use in promotional e-mails and mailings
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Sailing InstructorSail Newport Jun 2006 - Aug 2008• Responsible for classes of nine to twenty-five children ages five to sixteen• Developed and executed daily lesson plans• Demonstrated controlled leadership of large groups in emergency situations
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Spanish Club Teaching AssistantOrchard Elementary School Oct 2007 - Dec 2007• Co-taught basic Spanish vocabulary and expressions to children ages five to seven• Organized and led fun group learning activities
Abigail Smith Skills
Abigail Smith Education Details
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University Of VermontSpanish -
Portsmouth AbbeyHigh School
Frequently Asked Questions about Abigail Smith
What company does Abigail Smith work for?
Abigail Smith works for Dockwa
What is Abigail Smith's role at the current company?
Abigail Smith's current role is Head of Customer Success.
What is Abigail Smith's email address?
Abigail Smith's email address is ab****@****aol.com
What schools did Abigail Smith attend?
Abigail Smith attended University Of Vermont, Portsmouth Abbey.
What are some of Abigail Smith's interests?
Abigail Smith has interest in Children, Economic Empowerment, Education, Environment, Poverty Alleviation, Human Rights, Health.
What skills is Abigail Smith known for?
Abigail Smith has skills like Financial Analysis, Hyperion Enterprise, Sap, Oracle, Business Objects, Cognos, Sap Bw, Microsoft Office, Excel, Powerpoint, Team Oriented, Finance.
Who are Abigail Smith's colleagues?
Abigail Smith's colleagues are Tripp Messinger, John Coulter.
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