Abigail Simon Email & Phone Number

New Jersey, United States

- Requirements Analysis – Examined the requirements given by the client to improve the current system’sfunctionality and determine the user expectations for the next version of the system.• Communication & Interpersonal Skills – Discussed with the client daily during meetings to explaintechnical terms into simple functionality, addressed client issues experienced by system-end users andimplemented actions for enhancements, significant bugs, minor bugs, and blocking bugs to be addressedthrough a bi-weekly and monthly release.• Software Development Life Cycle (SDLC) – Released 100+ enhancements to the system arranged with theclient to release by implementing an adequate time frame for building, testing, and validating phases.• Collaboration -- Liaised between a 10-person offshore development team, the client’s business team, andour business team to organize and support all processes for biweekly maintenance releases. Coordinatedwith a 7-person test team in India to ensure proper technical implementations, defect assessment, andproblem-solving issues raised by system end users

New Jersey, United States

- Collaborated and constantly connected with the development, design, and business teams to ensure we aligned with the client's needs - Reviewed user stories and acceptance criteria in JIRA to ensure that these aligned to test scripts and business needs- Managed the defect repository in ALM where I reviewed, monitored, and reported defects to support continuous improvement activities for the end-to-end testing processes.- Capable of navigating Salesforce and testing its functionalities to ensure that the portal meets business requirements