Senior Operations Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Abigail Smith Email & Phone Number
Service Delivery Management|| Operations Management|| Performance Excellence
at
Transparent BPO
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Management|| Operations Management|| Performance Excellence
Location
Kingston, Jamaica
Company size
Who is Abigail Smith? Overview
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Quick answer
Abigail Smith is listed as Service Delivery Management|| Operations Management|| Performance Excellence at Transparent BPO, a with 209 employees, based in Kingston, Jamaica. AeroLeads shows a matched LinkedIn profile for Abigail Smith.
Abigail Smith previously worked as Senior Operations Manager at Transparent Bpo and Senior Operations Manager at Ibex. Abigail Smith holds Health Science from All American Institute Of Medical Sciences.
Company email context
Email format at Transparent BPO
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Transparent BPO
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Profile bio
About Abigail Smith
Experienced Senior Executive in the BPO sector and a Customer Service Guru with a passion and knack for motivating and leading high performance teams towards excelling client targets and program profitability. With the most nominations for Sutherland's Top Rock Star in the entire Jamaica from the ENPS Survey results for 2020, my positive influence and motivational skills extends beyond my team and throughout any organization I am employed.
Current workplace
Abigail Smith's current company
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Transparent Bpo
8 roles
Abigail Smith work experience
A career timeline built from the work history available for this profile.
Senior Operations Manager
Nov 2022 - May 2024
Senior Operations Manager
Nov 2022 - May 2024
Acting Account Manager
May 2022 - Oct 2022
Senior Associate Manager
Oct 2021 - May 2022
Associate Manager
Managed a Team of highly skilled agents with focus on employee development through coaching and skills transfer.
Jul 2019 - Oct 2021
Subject Matter Expert
Jan 2018 - Jul 2019
Customer Service Associate
Oct 2015 - Jan 2018
Team & coworkers
Colleagues at Transparent BPO
Other employees you can reach at transparentbpo.com. View company contacts for 209 employees →
KM
Kristy Martinez
Colleague at Transparent BpoCayo, Belize
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HO
Heather Odom
Colleague at Transparent BpoAjo, Arizona, United States
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JE
Jher Estrada
Colleague at Transparent BpoAntipolo, Calabarzon, Philippines
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SC
Shanice Christie
Colleague at Transparent BpoBelize
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IK
Imran Khan
Colleague at Transparent BpoMumbai, Maharashtra, India
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JQ
Jonah Quines
Colleague at Transparent BpoFort Lauderdale, Florida, United States
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AM
Angela Mae Mendoza
Colleague at Transparent BpoLipa, Calabarzon, Philippines
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AL
Aminie Leslie
Colleague at Transparent BpoCayo, Belize
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KC
Kurt Camal
Colleague at Transparent BpoBelmopan, Belize
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FA
Felesha Armstrong
Colleague at Transparent BpoBelize
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Kristy Martinez
Colleague at Transparent BpoCayo, Belize
View →
HO
Heather Odom
Colleague at Transparent BpoAjo, Arizona, United States
View →
JE
Jher Estrada
Colleague at Transparent BpoAntipolo, Calabarzon, Philippines
View →
SC
Shanice Christie
Colleague at Transparent BpoBelize
View →
IK
Imran Khan
Colleague at Transparent BpoMumbai, Maharashtra, India
View →
JQ
Jonah Quines
Colleague at Transparent BpoFort Lauderdale, Florida, United States
View →
AM
Angela Mae Mendoza
Colleague at Transparent BpoLipa, Calabarzon, Philippines
View →
AL
Aminie Leslie
Colleague at Transparent BpoCayo, Belize
View →
KC
Kurt Camal
Colleague at Transparent BpoBelmopan, Belize
View →
FA
Felesha Armstrong
Colleague at Transparent BpoBelize
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2 education records
Abigail Smith education
Health Science
All American Institute Of Medical Sciences
Natural Sciences
Moneague Multi Disciplinary College
FAQ
Frequently asked questions about Abigail Smith
Quick answers generated from the profile data available on this page.
What company does Abigail Smith work for?
Abigail Smith works for Transparent BPO.
What is Abigail Smith's role at Transparent BPO?
Abigail Smith is listed as Service Delivery Management|| Operations Management|| Performance Excellence at Transparent BPO.
Where is Abigail Smith based?
Abigail Smith is based in Kingston, Jamaica while working with Transparent BPO.
What companies has Abigail Smith worked for?
Abigail Smith has worked for Transparent Bpo, Ibex, and Sutherland.
Who are Abigail Smith's colleagues at Transparent BPO?
Abigail Smith's colleagues at Transparent BPO include Kristy Martinez, Heather Odom, Jher Estrada, Shanice Christie, and Imran Khan.
How can I contact Abigail Smith?
You can use AeroLeads to view verified contact signals for Abigail Smith at Transparent BPO, including work email, phone, and LinkedIn data when available.
What schools did Abigail Smith attend?
Abigail Smith holds Health Science from All American Institute Of Medical Sciences.
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