• Recruit and manage teams of over 300 appraisers to provide high quality residential appraisals for clients across the country.• Liaise communication between loan officers, appraisers and borrowers to provide asmooth application process and experience.• Monitor appraiser progress and quality control throughout the appraisal process, aswell as ensure appraisers are compensated for their work and then retained for future orders.

Planned and oversaw local marketing budget used for the implementation ofpartnerships like the Cleveland Cavaliers and Cleveland Indians, securing Lyft as theofficial ridehsare partner for consecutive seasons.• Led and assisted in the design of all local PR and digital marketing campaigns,overachieving 2019 goals by reaching an overall of 98 million digital and printimpressions.• Sourced, trained and managed a team of over 10 brand ambassadors who supportlocal marketing activations such as MLB All-Star Game, allowing conversion rates toincrease in pick-up locations during this events.• Built relationships with local community leaders and non-profit organizations, like theNortheast Ohio Alliance for Hope, in order to identify transportation barriers and solvefor those issues by providing subsidized transportation programs in 2019.• Worked with government agencies like Lorain County Prosecutor’s Office to createRide Smart campaigns to reduce drunk driving on holiday weekends, between 2018 and 2020 providing over 3,000 rides to Cleveland residents.

• Assisted in resolving customer complaints amicably to ensure a positive brewpubexperience.• Supported restaurant management in the hiring process of new hosts then trained andevaluated host performance.• Implemented new hosting system in order to streamline and fast-track patrons on thewaiting list.

Assisted with and executed in-game promotionsEntertained ballpark fansProvided exceptional ballpark experience Assisted mascots during in-game promotions and community events

• Provide high quality and compliant residential real estate appraisal products and service • Serve as a communication liaison between banks/lenders and selected appraisers• Select and assign Accurate Group panel appraisers to complete appraisal requests• Track and manage the appraiser's progress and work

-Executed responsibilities outlined by In Promotion Promotion and represented by Avon-Responsible for operating and maintaining a branded Mercedes Sprinter Van -Performed activities on event sites including setting up events and allocating samples to Avon representatives-Effectively communicated with Avon representatives and district managers day to day tasks as set by Avon and In Motion Promotion

Cavs Crew Member, Event Level Shared in responsibility of executing all in-game promotions Entertained and interacted with NBA fans