- Provide advanced troubleshooting and consultation for issues encountered with the Hatch Product Transport Route Sequencing System (HPT-RSS), utilizing analytical skills to promptly identify and address root causes, involving systems such as PLC programming and SCADA HMI.- Drive the deployment of HPT-RSS changes and commission them on site, adhering to procedures and BHP safety standards.- Author comprehensive training materials and procedures for the HPT-RSS system, facilitating… Show more - Provide advanced troubleshooting and consultation for issues encountered with the Hatch Product Transport Route Sequencing System (HPT-RSS), utilizing analytical skills to promptly identify and address root causes, involving systems such as PLC programming and SCADA HMI.- Drive the deployment of HPT-RSS changes and commission them on site, adhering to procedures and BHP safety standards.- Author comprehensive training materials and procedures for the HPT-RSS system, facilitating knowledge transfer and enabling clients to maximize system utilization.- Write tests, deployment steps, risk managements, and commissioning procedures for every HPT-RSS support change that needs to be submitted to BHP for review.- Engage in extensive face-to-face interactions with clients to gather and understand their specific requirements, ensuring alignment with project objectives.- Coordinate team efforts and delegate support tasks, effectively project managing to streamline workflows and optimize productivity.- Guide and mentor junior team members to assist them in advancing their software engineering knowledge and abilities Show less

- Conducted investigations and research to identify the root cause of queries, and devised the best possible solutions to enhance HPT-RSS.- Took part in test-case writing, testing, and debugging to ensure the quality and reliability of software.- Worked collaboratively with other team members and clients to design and implement software solutions that meet client needs.- Collaborated with clients to ensure the smooth operation of the HPT-RSS system, closely working with control… Show more - Conducted investigations and research to identify the root cause of queries, and devised the best possible solutions to enhance HPT-RSS.- Took part in test-case writing, testing, and debugging to ensure the quality and reliability of software.- Worked collaboratively with other team members and clients to design and implement software solutions that meet client needs.- Collaborated with clients to ensure the smooth operation of the HPT-RSS system, closely working with control operators and process control engineers.- Deployed HPT-RSS changes and commissioned them on-site under the guidance of senior team members. Show less

- Heavily involved in a project that aims to co-design a digital solution for mental health in regard to hearing health in Aboriginal young people and won funding from the Western Australian Future Health Research and Innovation Fund (FHRI).- Perform data-driven research with Aboriginal Medical Services, students, and other relevant medical staff to help design and prototype new interfaces and UX components for the app.- Utilise Figma and Canva for wireframing, low-fidelity mockups, and… Show more - Heavily involved in a project that aims to co-design a digital solution for mental health in regard to hearing health in Aboriginal young people and won funding from the Western Australian Future Health Research and Innovation Fund (FHRI).- Perform data-driven research with Aboriginal Medical Services, students, and other relevant medical staff to help design and prototype new interfaces and UX components for the app.- Utilise Figma and Canva for wireframing, low-fidelity mockups, and high-fidelity prototypes of the app.- Adopt agile to ensure good time and project management to meet all deadlines of the project. Show less

- Lead barista for weekdays, which includes making an average of 450 coffees per day, and ensuring good latte presentation.- Supervised and trained new employees, making sure that customer service, client engagement, and service delivery standards are all met.

Academic mentor to Year 10-12 Indigenous Australian students on how to innovate and design app interfaces as a part of the Indigenous Australian Engineering Extension Program.

- Taught four classes on information technology to students ranging from kindergarten to Year 3.- Assisted with lesson plans and aligned plans with structured goals to improve student performance.- Built relationships with over 50 students and ensured all students felt attended to with personalised feedback, answered questions, and encouragement.