Abigail Turner Email & Phone Number

Orlando, Florida Area

Fosters positive relationships with each interaction offering a warm, personalized welcome to all arriving guests in the 1000 room resort on Universal Studios property. Gives any needed assistance throughout hotel stay communicating with all other departments of the hotel in order to ensure satisfaction of each guest. Collects all payments in accordance with Loews standards maintaining the responsibility of a $400.00 cash bank daily. Equips future front desk agents with knowledge, practical skills, and motivation to carry out all responsibilities required for position.

Orlando, Florida

Serve guests with attentive efficiency. Extensive knowledge on wine, liquor, and all food items on the menu. Emphasis on team service and creating an excellent guest experience.

Orlando, Florida Area

Worked as a bartender in a lounge for the higher paying guests. Provided information on the area's events and local entertainment.

Orlando, Florida

Served with tact and excellence. Gained extensive wine knowledge. Expertise in suggestive selling. Guided guests through menu selections with ease.

Orlando, Florida

Gained understanding of how social media works to support public relations and traditional marketing strategies. Learned new uses of social media within the work place.

West Melbourne, Fl

Worked as server, hostess, and cocktail waitress. Maintained a thorough knowledge of current menu items, ingredients, garnishes, and preparation methods. Gained thorough knowledge of food, wine, and liquor sales.

Indialantic, Fl

Quickly recorded transactions about menu selections, providing recommendations as needed. Worked as a barista with experience in making coffee/espresso, smoothies, shaved ice, and other snacks.

General Hospitality Management, Senior

Activities and Societies: Eta Sigma Delta, Hospitality Honor Society Golden Key Honor Society

High School Diploma

Class of 2010 Valedictorian