Abigale Vining Email and Phone Number

• Opened and closed branch following appropriate security protocols and alarm system.• Handled all customers’ banking needs including deposits, withdrawals, loans, opening and closing personal and business checking, savings, and CD accounts, ordering debit cards, changing customer PINs, answering card issues, ordering checks, and printing official checks.• Handled customer complaints and inquiries including printing and explanation of statements. • Balanced personal drawers, (2) ATMs, and vault.• Processed all transactions including to and from vault and verifying, ordering, and loading money for ATMs.• Processed night drop box deposits and loan/mortgage payments• Handled fraud claims on accounts including uploading documents, contacting customers and merchants, giving credit, and balancing internal excel spreadsheet for yearly balance.• Handled compromised debit card cases including reissuing cards, mailing notices, and contact customers. • Performed appraisal reviews.• Maintained and submitted monthly / quarterly internal audit paperwork.• Internally balanced 14 accounts monthly.• Helped Branch VP with a variety of tasks including maintaining excel spreadsheet for weekly meetings, faxing documents, and calling on loan accounts.• Performed general administrative tasks including answering phones, faxing, mailing, and filing documents.• Provided basic technical support for phones and computers (hardware and basic programs such as word, excel, and internet browsers.)

• Sent communications through the mail to patients about Dr. Smith's new position and location. • Answered patient's questions about Dr. Smith's transition to a new facility. • Gathered, organized, and sent patient medical records to new office. • Rescheduled patient appointments. • Assisted at receptionist desk when coverage was needed.

• Handled all customers’ banking needs including deposits, withdrawals, and loans. • Provided customer service including answering questions from customer in person and on phone. • Scheduled appointments for customers to meet with personal bankers. • Met and exceeded new account goals. • Responsible for training new tellers.

• Interviewed and assisted new applicants during application process• Communicated with future employees about job assignments • Led Safety and New Hire Orientations• Processed New Hire and Rehire paperwork

• Processed, Logged and Filed client personal information• Increased productivity by organizing past and future clients information into computer system • Gained data entry skills • Created and monitored social media outlets

• Gained the ability to fluently make business calls and schedule meetings and important events• Developed professional relationships with faculty and staff• Processed, logged and filed budget paperwork• Trained new student assistants

• Achieved and bypassed monthly sales goals every month resulting in rewards from managers. • Formed interpersonal relationships with customers to the extent that I was often asked for by name.• Helped customers make purchase decisions

• Gained the ability to fluently make business calls and schedule meetings and important events• Developed professional relationships with faculty and staff• Processed, logged and filed budget paperwork• Trained new student assistants • Responsible for making Deposits

• Developed data entry skills and knowledge of working with proprietary data recording software.• Communicated with customers (customer service) in matters regarding medical billing, including taking payments.• Learned general office and professional skills (phone, email, fax, copying, how to interact professionally in office environment) in medical billing environment.