Abigel Zewde Email & Phone Number

Delware , County Of Sussex, Us

Founder and CBO of Sydek

Grand Rapids, Michigan, Us

- Helped users with initial launch and resolved DB Connectivity issues.- Performed Database logical backups, Export/Import using expdp/impdpand exp/imp.- Created Users and granted roles and profiles as per Organization rules and regulations.- Did Installation, Configuration and Maintenance of Oracle RDBMS Software.- Performed Databases design by creating Table Spaces, Indexes, Views, Materialized views and PL/SQL Programs, Functions, Procedures, Tiggers, Packages.- Monitored the database objects growth, managed extents growth and de fragmenting and coalescing objects to create more space.- Created table spaces, tables, and users for custom applications.

- Experience working in High-level troubleshooting and assisting with onboarding of new users. - Troubleshoot software and applications for all customers to better understand how to help them use the programs efficiently- perform pre-install network health checks- Have the ability to develop solutions to complex problems that require the regular use of innovation and ensure solutions are consistent with organization objectives.- Walk internal customers through the problem-solving process.- Monitor and respond to incidents during upgrades of network infrastructure - Working closely with the full-stack development team- Maintaining computer systems and acting as a support if any system goes down.- Support and maintain upgraded infrastructure solutions by using the required tools and technologies

Grand Rapids, Mi, Us

- Supported the student body/faculty in troubleshooting technical Issues - Helped students and faculty with account set-up and management for both macOS and windows devices - Resolved tickets addressing computer and Moodle issues- Performed updates & upgrades for macOS and windows computer