As a highly skilled MSc. Computer Science graduate, I have extensive experience in IT support, Linux Administration, System Administration, and Server Management. My expertise includes troubleshooting complex systems, managing servers, and providing exceptional customer support. I excel in configuring and maintaining server infrastructure, ensuring optimal performance and minimal downtime.In my previous role as Assistant IT Support Engineer at The Corporate Group in Dubai, I managed IT incidents, administer Salesforce and Odoo ERP systems, conduct bug testing, and support users. I also collaborate with department heads to optimize ERP workflows, enhancing operational efficiency. With proficiency in Microsoft Office 365, VoIP telephone systems, and intermediate networking, I am committed to continuous learning and hold certifications in Software Testing. My excellent communication skills and valid driving license enable effective collaboration with colleagues and stakeholders.With a proven track record of delivering exceptional results, I am confident in my ability to make significant contributions to any organization.