Final processing, Processing the tax returns which were prepared by the tax preparation team and we'll quality check the returns and send to clients and government (E-file/Paper).Reviewed financial records and statements, computed taxes, and completed different types of tax forms, ensuring the accuracy of all information.Ensure that all client information was entered into the tax database correctly ( GFR, CCH, EXCEL ).Prepare and gather all necessary documentation, when the audit request is submitted.Performed quality control checks on all documents prior to submission.

Create and handle a range of administrative records using an internal database (Enzapps).Successfully managed the day-to-day office operations, including organizing and coordinating meetings, filing, and other administrative duties.Generated client invoices and credit menos in a timely manner.Maintained electronic and paper databases and filing systems with utmost accuracy.Monitor the office inventory and order office supplies and materials.Interacted with the customers to provide and process information in response to inquiries, concerns, and provide suggestions.Provided information to clients by answering general questions and requests.

Final processing, Processing the tax returns which were prepared by the tax preparation team and we'll quality check the returns and send to clients and government (E-file/Paper).Supervised and managed a team of 10 members and ensuring that all client information was entered into the tax database correctly ( GFR, CCH, EXCEL).Reviewed financial records and statements, computed taxes, and completed different types of tax forms, ensuring the accuracy of all information.Prepare and gather all necessary documentation, when the audit request is submitted.Performed quality control checks on all documents prior to submission.

Client: Xome (Mortgage Closure)Mortgage Closers preparing and review closing documents for mortgage loans. Creating team reports, escalating to supervisors

Process Executive ( Healthcare )•Involved Enrollment, Billing, Payment and adjustment of an Individualmember and validation of transactions in an auto generated in EMOL &WGS screen.•Researched incoming issues from internal departments regardingmembers information such as eligibility, coordination of benefits, benefitinformation and historical data.•Verifies enrollment status, makes changes to records,researches andresolves enrollment system rejections.•Perform other duties reasonably related to the position as directed by Lead.