Abin Miranda Email & Phone Number

Kochi, Kl, In

Kochi, Kerala, India

Responsible for end-to-end operations in the intermediary role of purchasing used cars from retail customers and selling them to used car dealers through business channels.Built and nurtured a high-performance team, hiring and training individuals to excel in their roles.Successfully developed and implemented strategies for territory/business development, resulting in significant market expansion and increased profitability.Oversaw the performance and productivity of buy-side and sell-side teams, as well as alternate trade channels such as franchise operations and company-owned showrooms.Collaborated closely with channel leads, inspection engineers, telecallers, team leaders, relationship managers, and procurement executives to ensure smooth operations and achievement of business objectives.Worked closely with the analytics team, leveraging data insights to make informed business decisions and optimize processes.Maintained a strong focus on risk management and ensured compliance with industry regulations and company policies.

Kochi, Kerala, India

Responsible for the entire Procurement Channel of the state. Planning and executingstrategies to generate revenue for the region. Responsible for Planning, Hiring and Inductingthe Retail Team. Manage, drive & deliver individual and team targets & metrics for the state.• Launched and blitz-scaled Centralised Retail Home Inspection for Kerala, clocked 1000inspections within 6 months.• Spear headed Kerala’s expansion to cities like Palakkad, Kasargod, Muvattupuzha, Kannur,Allepy etc.• Took charge of the region from ~200 cars procurement and scaled it to 700, and to a revenueof 19Crs. Delivered more than 3X growth within a year.• Hired, trained and placed a layer of 5 Zonal Mangers, dividing the state into 3 geo-zones & 3sub departments.• Built & managed a strong team of 150+ members, handled hiring, training & performanceimprovement strategies periodically.• Single handedly Formulated & Executed Business Continuity Plan in Covid-lockdowns toensure seamless supply & procurement of the region.

Kochi

Launched KAM team & owned KAM Vertical’s P&L for Kerala.• Revamped & won back major clients who were churned.• Built & scaled a portfolio of 50lacs-1Cr for the state.• Played a pivotal role in streamlining the process and operation procedures for the hub.• Responsible for streamlining booking operations process and end-to-end querymanagement. Driving client engagement initiatives with schemes, boot-camps and crosssellingOYO products. Resolving and addressing client's concerns, escalations and feedbackpromptly.• Recovering outstanding dues from clients, invoicing and follow-ups. Maintaining accountportfolio, profiling and sharing reports with partners periodically.

Kochi

Driving Off-Line Sales through rigorous planning, forecasting and delegating the righttargets to the team members. Conducting Periodic performance review of team members toensure optimal productivity from them. Keeping abreast of competition & adapting acquiredknowledge in change management.• Hired and trained a new team of freshers and experienced candidates and built the best teamin Kerala Hub which is contributing a major share of Hub’s NRV. Won best team award forclocking 1Cr NRV which was all time high.• Successfully acquired key accounts and ensured every team member is over achievingtargets.• Scaled Media & Production House vertical to 50Lacs+ revenue.• Consistently achieved positive P&L throughout the tenure.• Got promoted as KAM MMCEO (Head - Key Accounts Management - Kerala)

Ernakulam, Kerala, India

Responsible for Acquiring & Retaining new Corporate accounts/clients in Kochi market.• Onboarded major key accounts & Maintained relationships with stakeholders to originatebusiness. Served as single point of contact to client and managed the entire B2B sales processeffectively from query generation to payment.• Assigned to launch Travel Agent & Promoter Verticals in Kerala market for OYO.• Assigned to train and mentor new joiners and was included in the hiring team for the hub.• Was one of the consistent top performer and winner in sales competitions and contests atregional & national level. And recognised multiple times at national level.• Got promoted as Deputy Micro Market CEO.

Cochin Area, India

Launched Askme Pay & Deals in Kochi.• Negotiating & finalization of deals for smooth execution of sales & order processing.• Signed competitive deals which ensured good margin for company and heavy discount forcustomers.• Took care of revenue reconciliation & dispute management for signed accounts And deliveredMoM growth and target achievement.

Kochi, Kerala, India

Handled B2B postpaid sales in Willington Island/Fort Kochi.• Ensured major market share in the area by conduct various Sales activities in Key Accounts.• Within a span of 4 months elevated as Team lead. And was responsible for planning self andteam targets, monitoring and maintaining daily DSR.• Identified competition deals and acquired competitor operated entities. Successfully crackedseveral central govt accounts & shipping companies from competition.

Master Of Business Administration (Mba), Marketing And Human Resource

Bharata Mata Institute of Management

Bachelor Of Science (Bsc), Physics

Bharata Mata College