Abiodun Babayemi Email & Phone Number

Handling of account maintenance activities; freezing/unfreezing of account, placing lien, and reactivation of dormant accounts. Initiate the set-up of standing order, ensure prompt handling of customers' enquiries and complaints, responsible for the approval of debit and credit cards to eligible customers. In addition, I ensure timely resolution of customers' issues, initiate and set up of Alert, Online and Mobile Banking services. Ensure prompt account opening and closing of all variant of accounts, ensures proper modification of customer account information on request. Furthermore, I am mandated to initiate probate in accordance with customer mandate and relevant laws, prompt verification and upload of scanned documents on IBPS, approves requests on Template Generator for Confirmation Letters and Letters of reference.

Lagos, Nigeria

1. Develops market for the banks products.2. Establishing relationship with new and existing customers. 3. Follow up on prospects and convert them to Potential customers.4. Maintain Ethical Banking Practices.5. Work closely with the sales team to achieve set goals.6. Enlighten and Selling various Bank's product to customers.7. Work quickly to address and resolve customer issues.Key Achievements1. Achieved more than 100% of my Key Performance Indicators in Q1 and Q2 of 20222. Led a team of five to achieve set branch sales budget.3. Increased Consumer lending by 35% in the Q3 of 2021(Click Credit).4. Contributed to the branch’s CASA Deposit growth in 2020 despite COVID-19 challenges.

Lagos, Nigeria

1. Giving customers information about our services.2. Procurement of stationeries for the office.3. Keeping records of company activities.4. Keeping records of customer interactions.5. Maintain records and files.6. Attend to walk in clients.7. Typing Minutes of Meeting.8. Responding to official calls.