Associate Officer Client Onboarding And Review
Current• Streamlined client onboarding processes, reducing onboarding time by 60%. • Enhanced internal AML procedures by implementing automated screening tools, resulting in a 40% reduction in manual review time and improving efficiency in compliance processes.• Liaised with members agents and clients to gather required documentation and ensure a smooth onboarding experience. • Assisted clients with account inquiries, resolved issues, and provided exceptional customer service. • Conducted periodic Risk reviews and KYC refresh of client accounts to ensure compliance with internal policies and regulatory requirements. • Collaborated with cross-functional teams to enhance client satisfaction and retention.