• Implemented Kanban methodology for software development projects, resulting in a 15% reduction in lead times and a 20% improvement in team efficiency.• Led a team of 10 developers, designers, and testers in the successful completion of multiple Kanban projects, resulting in improved customer satisfaction and increased revenue.• Created wireframes, site maps, and content inventories for new website designs.• Worked as the liaison between the business and the technical team by having requirement gathering sessions with the business and having process meetings with the technical team.• Coordinated end-to-end testing efforts, including test planning, execution, and reporting, for software applications.• Collaborated with QA teams to identify and resolve issues, ensuring a seamless and high-quality user experience.• Developed and maintained comprehensive test documentation, including test cases, scripts, and performance metrics.• Conducted user acceptance testing (UAT) sessions, addressing stakeholder feedback to enhance system functionality.• Led SCRUM ceremonies including daily stand-up, backlog grooming and retrospectives.• Facilitated meetings with clients to elicit requirements.• Demonstrated strong communication and collaboration skills, fostering a positive team environment, and ensuring successful project outcomes.• Created reports and dashboards using SQL, Excel, and Tableau to visualize complex data and communicate insights to stakeholders.• Lead project teams and ensure projects are completed on time and within budget.• Developed and maintained strong relationships with internal and external stakeholders to ensure alignment on project goals and priorities.• Conducted research and benchmarking to identify best practices and industry trends.

● Independently responsible for gathering business requirements utilizing Joint Application Development sessions, interviews, surveys, use cases and document analysis on a wide range of projects.● Created, developed, and manages User Stories utilizing Jira for Agile development teams. ● Active participant in all Scrum meetings including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming and Release Planning.● Facilitates and participates in Joint Application Development sessions with project stakeholders to gather detailed business rules and functional requirements.● Conducts Manual testing of Product functionality to validate whether the requirements have been met and the desired result has been achieved based on the Acceptance Criteria.● Designs and develops project templates based on Software Development Life Cycle (SDLC Methodology)● Conducts and supervises frequent meetings to interview business users, subject matter experts, (SMEs), technical staff and support personnel to obtain and document business needs and then covert them into functional requirement document (FRD)● Analyzes the needs of customers or requirements and finds the best solutions by means of automated systems.● Effective use of MS Visio to create flow charts, use case and sequence diagrams to display a detailed representation of various actors in the system and the interaction between the various components of the system.● Involved in preparing Process Flow Diagram and other UML Diagrams using MS Visio● Designed and developed project templates based on Software Development Life Cycle SDLC Methodology● Served as the SME for the Software Change Request Process (SCR) to effectively handle all change requests to the application. ● Administered Requirement Change Request Process (RCR) for requirement management