Abiola Oni Email and Phone Number
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Abiola Oni personal email
I have over fifteen years of multinational and multicultural work experiences in manufacturing, telecommunication, IT services and network solutions and services companies with footprints on different continents of the world. I have acquired and developed my skills in process engineering and improvement with a certificate acquired from the prestigious Lagos Business School- Africa’s foremost business school and other certifications. I am also skilled in process quality management, process improvement management, process design, development, and information management systems, technical writing and stakeholders’ engagement and management reporting at different levels of the organizations including the executive level.I have carried out different processes and quality systems improvement initiatives in all the different multinational organizations where I have worked.I planned and implemented the automated filling and packaging process of the paint plant at CAP Plc. I also planned and implemented the installation of the Dulux Trade machine to locally manufacture finely dispersed paint pigment within the factory.I planned and implemented the quality management and information security management systems to international standard organization (ISO) for MTN and MainOne, my previous employers thereby standardizing the organizations’ operations in all locations across West Africa and Asia to global best practices and certifications and consequently improving the organizations’ bottom line.I pioneered the Live Operations Optimization unit at MenuLog a subsidiary SkipTheDishes based in Australia helping to consolidate their operations into SkipTheDishes’s I am highly skilled in inter-personal communication , strategic planning and analytical, quality, process mapping and process performance measurement and control, auditing and investigating and other essential transferable skills can readily be deployed to deliver results that are aimed at increasing the efficiency of operations and bottom line for any organisation I find myself . As a good team player, I am passionate about learning new skills from my team that will help improve me on my job thereby adding value to an organization.Specialties: Business Analysis, Process Development, Review and Auditing and Process improvement & Optimization,Organisational Design and Business Performance Monitoring
Manitoba Hydro
View- Website:
- hydro.mb.ca
- Employees:
- 2414
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Process Development AdvisorManitoba Hydro Nov 2022 - PresentWinnipeg, Manitoba, Canada Design and document Operations work management processes and transactions to standardize across business units/divisions. Act as a process and continuous improvement specialist, providing advice, recommendations, and guidance on work management processes throughout the organization.Lead cross-functional and cross-disciplinary teams within the Business unit for the development of business processes and resolution of complex issues as they relate to work management and the Work Management Systems. Provide research and recommendations in developing a framework to monitor and measure the success of standardized Work Management processes. Review and recommend updates to processes as new best practices emerge. Provide assessments and recommendations in identifying, evaluating, and prioritizing work management process initiatives. Provide guidance and support to Operations in implementing new/updated business processes. Liase with other Business Units, with respect to enterprise-wide processes & continuous improvement. Able to build trust with people in varying levels of the business unit, and influence people without direct authority. Liase with Business Transformation Office as required for corporate alignment of expertise in the area of process and continuous improvement. Lead all the change management efforts of Manitoba Hydro Work Management department. Review and audit work management processes through data analytics. management -
Business Process Analyst (Cybersecurity Operations)Nova Scotia Power Feb 2022 - Nov 2022Halifax, Nova Scotia, Canada Builds and maintains strong relationships with Business Process Management team, Digital and Transformation team, program director and project team, business units (management and frontline staff), Information Technology staff, and external vendors. Leads, engages, and participates in project working groups and committees as required. the client’s Process Framework, ensuring standards are applied consistently to process solutions. Develops and maintains process models and frameworks based on industry standards and best practices. Review and update organizational processes with best practices, audit review recommendations and changes in process objectives. Plan, conduct and audit of process, review audit performance processes through data analytics, make recommendations for improvement based on analysis to process owners Leads the creation of visual models to describe processes following standards established by the BPM. Ensures that key stakeholders including the Process Owners approve process models. Identifies business process issues or risks and takes action to determine root cause. Supports the selection, design, and implementation of technical solutions, based on business case requirements and feasibility. Ensures recommended processes and solutions align with core business capabilities and business architect standards. Contributes to evaluating and establishing operational metrics and KPIs for business areas. Contributes to developing business capability model using Agile, enabling alignment between business owners, product managers, and scrum teams to deliver in an Agile paradigm. Supports change management with business and support teams, including frontline. Lead and facilitate cross functional process mapping workshops, documenting inputs from process owners, process implementers and process leaders and develop process maps for review and approval by process owners and process leaders. -
Process Optimization & Real-Time AnalystSkipthedishes Inc. Mar 2018 - Dec 2021Winnipeg, Manitoba, CanadaProcess Optimization and Real-Time Analysts March 2018 – DateSkiptheDishes Inc. Winnipeg, CanadaProvided support to the Live operations team of 1500 staff to ensure customer satisfactionEstablished performance objectives for all live support functions and agents, in line with Skip organizational objectives and reported performance to the ManagementMonitored, Collected data and prepared reports summarizing live operations, optimization strategy for management Resolved conflicts within teams with an emphasis on helping partners to succeed Monitored, analysed and reported operational KPIs to the leadership of Live Operations and ManagementConducted process audit of life support Live Support Operation and developed process improvement plan (PIP) communicated improvement plan to the Technology team.Coordinated all operational tasks, project plans and ensured implementation in line with documented process and procedures Monitored backend activities expected of Team Leads and communicated gap observed to them for improvementSeconded to Menulog and started the Optimization unit of the new business unit within the Skipthedishes group Carried out C2C process improvement at Menulog converted some part of the process to non-life leading to reduced restaurants turnaround time and grew the business to an all-time high of 7k order per dayConsulted for Skip Live Operations management on issues and efforts relating to service designed and improvements Prepared daily optimization game plan and communicated to all Team Leads, Senior Agents and ManagersPrepared hourly Optimizations screenshot reports and sent to the ManagementAssigned tasks to all agents, senior agents and floor pros on the floor through the staff workbookAnalysed political and environmental risk that may affect daily Order Volume performance and recommended measures to mitigate such risks
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Business Process ManagerMainone Cable Company Jul 2014 - Mar 2018LagosI head and lead the Business Process Unit at MainOne Cable Company with the following Specific responsibilities:Develop process models including maturity and continual improvement programs for Departments in the companyDrive the executions of strategic initiatives on which strategic objectives are anchored.Coordinate the process of cascading corporate objectives to all staff performance indicators using the Balanced Scorecard Manage the design and delivery of training programmes in accordance with the needs of the Company.Evaluate the effectiveness of all learning and development activities to identify areas of improved performance and to feed into future plans.Provide reports to management identifying Learning & Development trends and return on investment analyses.Ensure the adequacy of suitable successors for all top/critical positions in MainOne.Define and apply a structured process management approach and methodology to build and monitor MainOne’s processes and procedures.Identify additional customer needs that were previously unrecognized by the business owners and involve business owners in developing solution options. Develop structure and order to undefined problems and/or large scale problems, making them easier to address and solve. Constantly improve methodologies and measurement frameworks Communicate change and provide training to impacted business units. Anticipate issues and risks and act to mitigate these quickly; handle any unforeseen roadblocks swiftly and effectively. Identify end-to-end re-engineering opportunities across the business. Manage all auditing efforts for MainOne’s processes, procedures, and internal documentation.Direct team’s work efforts towards customer outcomes and expectations
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Quality Assurance EngineerMtn Nigerian Jun 2008 - Jun 2014Quality System & Process unit, Network Quality Assurance Division (ISO Certified QMS Lead Auditor)• Design, develop, and manage Network Group policies, processes and procedures • Plan and ensure proper implementation of system and process audits and spot check• Implement a framework for the ISO 9001:2008 certification project, which would span a period of 24 months completion time and we achieved in 21 months• Establish and manage all the required documentations for ISO 9001:2008 Quality Management System in MTN• Review and ensure that all processes and procedures are done in line with the international best practices and standards• Manage all issues relating to MTN Quality Management System/International Standards accreditation• Lead process audit teams to audit processes, where non conformities are detected, issue a corrective action request (CAR) and follow up to ensure that non conformities are close out.• Monitor unit budget to ensure that all operational expenditures are carried out is a cost effective way • Interfaces with other units and stakeholder within MTN Nigeria network Group department• Review and report the performance of MTN QMS at the management review meetings• Interfaces with SON and other government regulatory bodies on behalf of MTN -
Quality Assurance EngineerMtn Jun 2008 - Jun 2014 -
Plant ManagerChemical & Allied Product Plc Sep 2001 - Jun 2008LagosPlant Manager, Technical Operation in paints and chemicals • Formulates &Implements Manufacturing strategies and policies in line with CAP Plc. Profit objective• Coordinating factory activities in line with the principles of WCM for optimum productivity• Oversees CAP Plc.’s production processes in ensuring improved performance• Ensure optimum utilization of human, machine and material resources for waste minimization and improved efficiency• Attending and reporting of production planning meetings with the view of ensuring deliverable targets for company profit objectives• Drives HSE policies in line with the company’s HSE objective in all CAP plc plants.• Oversees all maintenance activities in the factory and coordinates all contract in all CAP Plc. plants• Identifying risks, assessing and managing risks in line with CAP Plc. Profit objective • Ensure TQM (total quality management) to achieve Zero – Reject quality of paint products• Drives Environmental Management Plan (EMP) implementations in all CAP Plc. pants and facilities. • Preparation of annual estimate budget of CAP plc. factories
Abiola Oni Skills
Abiola Oni Education Details
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Project Management -
Chemical Engineering -
Cyber Defense And Cloud Administration
Frequently Asked Questions about Abiola Oni
What company does Abiola Oni work for?
Abiola Oni works for Manitoba Hydro
What is Abiola Oni's role at the current company?
Abiola Oni's current role is Process Development Advisor at Manitoba Hydro.
What is Abiola Oni's email address?
Abiola Oni's email address is ab****@****ria.net
What schools did Abiola Oni attend?
Abiola Oni attended The Robert Gordon University, Obafemi Awolowo University, Manitoba Institute Of Trades And Technology.
What are some of Abiola Oni's interests?
Abiola Oni has interest in Travelling, Playing Chess And Watching Football.
What skills is Abiola Oni known for?
Abiola Oni has skills like Quality Management, Manufacturing, Quality System, Iso, Telecommunications, Quality Assurance, Iso 9000, Quality Auditing, Risk Assessment, Auditing, Project Planning, Management.
Who are Abiola Oni's colleagues?
Abiola Oni's colleagues are Isaac De Luna, Joe Blough, Ammar Bowman, Teresa Evanyshyn, Eric Simonson, Pashma Nanayakkara, P.eng, Jon Arseniuk.
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Abiola Oni
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