Collaborated with key stakeholders, technical architects, project managers, business/product analysts, and developer teams, both internal and external teams(client) to design and build an application for workforce management (scheduling, time, and attendance systems) with integration to benefit systems and payroll. Tasks:Consult with clients to obtain requirements during various sessions Job mapping Lifecycle of a scheduler/system administrator Participate in Sessions with various subject matter experts and Document jobs to be done for product developments Define outcome statements interpret that to functionals requirements Document functional requirements in collaboration with technical architects and other stakeholders. Develop some test case scenarios Establish user story mapping and conduct sessions for further requirements gatherings Document solution document for developers and external clients.

Created and managed a platform for home services and service providers .Tasks:Worked in collaboration with developers(remote) and stakeholders Worked on product development planning, requirements, developments, testing, and deployments. Monitored systems operations and business process for improvements Worked in collaboration with the support team to analyze application problems and make recommendations for improvements

Implement and manage web application for on-demand staffing solutions. Tasks: Manage application web and mobile applications development Manage inquiries and strife to meet client’s needs Organize the business process Training of staff and oversee operations Communication with customers on the solutions

Worked with various clients in the field service business to develop an application for reporting of incidents for claims and other validations for insurance and financial institutions. COTS solution SWOT analysis. Communicate with the development team and ensuring that system requirements are satisfied. Ensure that functional requirements for product developments are captured by liaising with product managers/owners. Communicates and monitors product developments and improvements of applications. Application testing under various environments and reporting of bugs and error to developers for quality products. Ensures functional application developments correspond to the deadline as planned.Tasks:Documented high level and detailed business requirement and translate it to use case diagram Defined details business requirements by conducting interviews with various stakeholders Conduct sessions to discuss solutions with used case examplesDevelop the document for the software requirements and business requirements specificationsDevelop document for requirements traceability Develop user acceptance test

Consulting and Advisory: Worked with companies in Scandinavian seeking new markets Identify opportunities and market trends Advice businesses on new opportunities / the new market Prepare the business proposals Conduct business sessions Prepare the memorandum of understandings together with financial /legal consultantGather requirements for business formations Advice companies to take advantage of opportunities in developing countries Monitor business environments in developing countries and Discuss findings and best practice .

Providing business analysis, implementations and gathering systems requirements (Software Requirement) for web application developments, communicates and monitors developments/improvements of applications and applications testing. Web marketing , SEO analysis and solutions, Ad words solution and Facebook marketing and integration.Tasks:Research school management application and identify best practices Define the user requirements by conducting extensive research and interview with Students, Parents, Teachers, Administrators, and school IT administrators Discuss findings with both technical and non-technical stakeholders in order to capture further requirements Use case modelling to develop system workflows Develop scenarios for user acceptance User interface design with workflows to communicate the solution with developers Develop the solution document for developers User acceptance testing of the solution Develop the solution document for users training Identify channels for marketing Identify tools for social media marketing tools and for management

Operations of the server environments, maintaining and upgrading of Microsoft Windows system, support to users, and securities provisions for computer systemsTasks:• Smooth running of Windows server environment• Ensured service levels were met• Hardware and software applications installations and support to users.• Development of web services,installations, configurations and administrations of window vista, XP, Window 7 client environment.• Implemented and administered security in Window network environments• Troubleshooting user-problems concerning desktops and telephony systems.• Installations, configuring and administrations of Microsoft SQL server and database.• Development and Implementations of web applications, windows-based with Microsoft Visual studio.

Operations of the server environments, supports to users, administrations of hardware and software, web services/ content management solutions,Tasks:• Installation and support of window clients and other computer peripherals to clients and users.• Window server administration 2003, exchange server administration 2003/2005 and domain administration.• IP telephony services to users• Administered the company's web portal

Evaluations of user needs and system functionality/performance - ensured that ICT facilities meet these needs; planning, developing and implementing the ICT budget, and ensured cost effectiveness.Tasks:Set up systems for business operations, installed desktop systems and the networkSet up computer systems for new employees, configured systems and connectivity. Provided secure access to the network for remote users, ensured the smooth running of all ICT systems, including anti-virus, print services and email provisions Provided users with appropriate support and advice, provided free computer education and training Provided support for computer related problems via email and hands on support. Manage Information technology budget department and reduced the cost for implementation by 10% Research on IT vendors, applications for business applications Implementations of vendors application

InternshipTasks:• Provided support to internal and external staffs, resolving hardware issues and software issues, troubleshoot and repaired of computers and peripherals • Installations and configurations of systems. • LAN network installations • Assisting the sales department in the completion of the sales cycle