Abir Sayed Email & Phone Number

Detroit, Mi, Us

Clawson, Michigan, United States

Dearborn, Michigan, United States

• Team lead Order Management, Dearborn, MI & Gardena, CA. Responsible for order entry of 3D-Printers, freight carrier setup, tracking, back orders, asset/serial number entry, RMA’s, and warranties,• Developed a trusting relationship with Key Accounts and a strategic long-term relationship with high volume clients to accomplish growth and long-term company objectives.• Ensured timely and successful delivery according to the client’s needs while resolving client issues and complaints.• Assist with high severity requests, issue escalations as needed and operated as the lead point of contact for key clients and internal teams.• Responsible for keeping clients satisfied while delivering exceptional service.• Ability to manage multiple projects while paying strict attention to detail with excellent verbal and written communication skills, a people person.• Self-Motivated and able to thrive in results-driven environment.• In-depth understanding of company key clients and their position while able to anticipate client needs and improvements.• Engage in planning to improve client results and suggest solutions that can answer clients’ needs and wants.• Ensure the ordered products are delivered in a timely manner.• Resolve clients’ complaints in an effective and respectful way.• Gather, report, and communicate client’s feedback on service, technology, and product delivery.• Build and maintain strong, long-lasting client relationships.• Ensure retention and growth of clients’ accounts through excellent customer service and responsiveness.

Greater Detroit Area

Our network of clinics throughout Southeast Michigan has one commitment to care - for our patients, business partners, and communities.• Account Executive for 8 Clinics throughout Southeast Michigan• Generate Leads to meet or exceed sales goals • Negotiating contracts with prospective clients• Work closely with clinic managers• Visiting clients and potential clients to evaluate needs and/or promote products and services• Maintain client portal and profiles• Answering client questions about credit, products, services• Resolving issues• Manage 500+ clients• Utilize resources to evaluate new potential clients through internet, phone and email• Continuously contact existing customers to evaluate partner satisfaction • Manage multiple accounts including initiation, analysis, monitoring and evaluating new opportunities for each account.• Drive efforts to meet sales quotas and individual account goals

Mason, Michigan

• Maintained account information accuracy by communicating frequently with salesmen and account executives.• Environmental Management Hazardous and Non-Hazardous Waste Disposal• Boosted sales numbers with proactive account servicing and diligent relationship-building.• Serviced accounts on regular basis to propose new products or services and maximize revenue.• Identified and qualified accounts to assess market potential.• Managed 185+ accounts by reviewing and mitigating discrepancies and collaborating with account holders.• Strive to build, maintain, and create strong customer relationships• Generate new sales with each client account and offer new product lines• Maintain strong relationships with existing clients and seek avenues to gain new potential clients• Establish and oversee internal budgets with the company and external budgets with the client• Work with the sales team, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all sales needs met.• Collaborate with the sales team to maximize profit by upselling or cross-selling• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.• Utilize resources to evaluate new potential clients through phone and email.• Stay informed of new technologies and companies competitive positioning.

Michigan

• Managed 15 employees, supervising workers while enhancing productivity and positivity.• Environmental Management Hazardous and Non-Hazardous Waste Disposal• Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.• Improved office operations by automating client correspondence, record tracking and data communications. • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.• Ordered all office supplies including ink cartridges, toner and paper.• Performed billing, collection and reporting functions for office generating over $850,000 annually.• Designed marketing brochures and wrote website copy.• Completed bi-weekly payroll for 15 employees.

Michigan

• Provided staff with top-notch administrative support to promote excellence in all areas of office operations.• Handled documentation of human resources processes by completing forms, reports, logs and records quickly and accurately. • Served as corporate liaison for finance, IT and marketing departments.• Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.• Created files, reports and records while maintaining confidentiality.• Scheduled office meetings and client appointments for team of 10 professional sales personnel.• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting visitors, and handling incoming and outgoing mail.