Abir Souas

Abir Souas Email and Phone Number

Customer Service Representative at Qatar Airways with expertise in Business Administration @ Qatar Airways
doha, ad dawhah, qatar
Abir Souas's Location
Doha, Qatar, Qatar
About Abir Souas

Our team at Qatar Airways thrives on delivering exceptional service, and as a Customer Service Representative, my educational background in Digital Economics from University Lounici Ali plays a crucial role. With proficiency in Arabic, English, and French, I bridge communication gaps and enhance customer experiences. Our commitment to excellence is evident in the personalized care we provide, ensuring customer loyalty in the competitive aviation industry.Previously, as an Assistant Manager at Algeria Telecom, I led strategic initiatives and empowered teams to achieve organizational goals. My ability to solve complex problems and administer business operations effectively is a testament to my dedication to innovation and growth. These experiences underscore my valuable contribution to the evolving landscape of telecommunications and aviation.

Abir Souas's Current Company Details
Qatar Airways

Qatar Airways

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Customer Service Representative at Qatar Airways with expertise in Business Administration
doha, ad dawhah, qatar
Website:
qatarairways.com
Employees:
24889
Abir Souas Work Experience Details
  • Qatar Airways
    Customer Service Representative
    Qatar Airways Mar 2024 - Present
    Doha, Qatar
  • Algeria Telecom
    Assistant Manager
    Algeria Telecom Dec 2021 - Jan 2024
    Algeria
    I embarked on my journey with the Algeria Telecommunication Cooperative through a transformative six-month internship, during which I immersed myself in the dynamic world of telecommunications. As an intern, I was exposed to various facets of the industry, from network infrastructure to customer support, gaining a comprehensive understanding of the sector's challenges and opportunities.The depth of my internship experience led to a full-time role as an Assistant Manager at the Algeria Telecommunication Cooperative, where I have continued to grow and thrive. In this role, I've had the privilege of leading teams, overseeing critical projects, and contributing to the organization's strategic goals.My unique career trajectory, beginning as an intern and advancing to an Assistant Manager, has equipped me with a holistic perspective of the telecommunications industry. It has reinforced my commitment to harnessing cutting-edge technology and innovation to enhance communication and connectivity.
  • Appen
    Freelance
    Appen Apr 2019 - May 2023
    TranscriptionSearch engine evaluationData entry
  • Crédit Populaire D’Algérie
    Customer Service Advisor
    Crédit Populaire D’Algérie Nov 2019 - Apr 2020
    Blida, Algeria
    During my internship at algeria loan bank, I assumed the dual role of Customer Service Advisor and Assistant. In the Customer Service Advisor capacity, I had the privilege of directly assisting clients, addressing their inquiries, and providing tailored solutions to meet their financial needs. This role allowed me to develop strong interpersonal and communication skills while honing my ability to provide exceptional customer service.As an Assistant during this internship, I worked closely with a team of professionals in various departments, Client Relations. In this capacity, I contributed client account management and administrative support This comprehensive experience not only provided me with a deep understanding of the financial services industry but also equipped me with the ability to seamlessly transition between customer-facing and behind-the-scenes responsibilities. It was a formative phase in my career journey, laying the foundation for my current role as an Assistant Manager in the telecommunications industry.

Abir Souas Education Details

  • University Lounici Ali
    University Lounici Ali
    Digital Economics
  • University Lounici Ali
    University Lounici Ali
    Economics

Frequently Asked Questions about Abir Souas

What company does Abir Souas work for?

Abir Souas works for Qatar Airways

What is Abir Souas's role at the current company?

Abir Souas's current role is Customer Service Representative at Qatar Airways with expertise in Business Administration.

What schools did Abir Souas attend?

Abir Souas attended University Lounici Ali, University Lounici Ali.

Who are Abir Souas's colleagues?

Abir Souas's colleagues are Faith Kinyua, Atamekye Julius Caesar, Fahmi Mutassem, Tushar Naresh Prabhatallu, Fahad Ali, Emelymarie Alturas, Rajesh Punnolly.

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