Sales Program Management office• Currently Managing HCL Telecom & Media sales operations • Working with Top management on Financial year Budgeting • Quarterly revenue & Gross margin forecast• Sales KPP & Funnel Management• Tracking actual recognised quarterly revenue and order book data• Preparing Presentation for Monthly CEO review

O2C Collection & Cash application o Managed portfolio of 200+MN USD , with the team of collectors handling Top 300 HCL customers across 48 countrieso Average collection percentage achieved for the year 2020 -21is around 95%o Driven PDD reductiono Worked in the project of check to ACH conversiono Reconciliation- Matching Customer GL with HCL’s in order to reconcile the delinquent and paid invoices with the unapplied cash sitting on accounts with the customer’s statement… Show more O2C Collection & Cash application o Managed portfolio of 200+MN USD , with the team of collectors handling Top 300 HCL customers across 48 countrieso Average collection percentage achieved for the year 2020 -21is around 95%o Driven PDD reductiono Worked in the project of check to ACH conversiono Reconciliation- Matching Customer GL with HCL’s in order to reconcile the delinquent and paid invoices with the unapplied cash sitting on accounts with the customer’s statement of account.o Tool- Working on SAP: T codes ZARN, ZCOLL, VF03, VF23, FBL5N etc.o Worked in Clearing unadjusted credits of HCL customers based on invoice details o Intercompany transfer upload done on monthly basis by co-coordinating with the collectorso Worked in Preparation of TDS reconciliation for India entities on the Quarterly basis.oParked Withholding tax certificates of GEO Entities o Tool – Worked on SAP various T-codes. Show less

US Funds Transfer - May 2011 to June 2014o Handled Funds Transfer Services, Message processing services and static data management processes in the Main frame system pertaining to RBS bank New York.o Processed electronics and manual payments (CHIPS, fed wire payments).o Investigation of returned payments and responsible for coordinating with the correspondent banks through swift message.o Prepared test cases and achieved straight through processing for various… Show more US Funds Transfer - May 2011 to June 2014o Handled Funds Transfer Services, Message processing services and static data management processes in the Main frame system pertaining to RBS bank New York.o Processed electronics and manual payments (CHIPS, fed wire payments).o Investigation of returned payments and responsible for coordinating with the correspondent banks through swift message.o Prepared test cases and achieved straight through processing for various customers which earned high levels of appreciation for team and self.o Training the new staff in the process.o Authorize and Maintenance of Customer and Bank transfer payments whenever applicable using applications as MTI, NATS, Almanac and IntelliTracs.o Interacting with the Stake Holders, liaising with banks and other institutions around the world using electronic message types by the use of swift Alliance System.o Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.o Preparing Monthly KPI reports and Weekly Call with US Stakeholders.o The stakeholders in RBS Newyork were appreciated my understanding of process and as per their request, I was given the opportunity to Authorize the outgoing US payments.US Remittance – July 2009 – April 2011o Worked on Loan Payments process of Citizens bank -US in a pilot batch.o Into Processing of Lockbox / Check payments.o I was into authorizing 10K US customer checks each month and ensured that deadlines are met with high levels of accuracy.oReview and Analyze WIP errors of the team on daily basis to increase quality of the work. Show less