Amitabh Biswas Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

1. Evaluate employee performance and identify weaknesses of frontline sales staff and store managers2. Identify training needs according to organizational performance requirement3. Based on research, plan and implement training programs that will prepare employees for the next step of their career paths4. Recruitment of new trainers5. Lead, teach, onboard and evaluate new trainers6. Planning of trainers' schedules for the monthly training requirement7. Build quarterly training schedule for the organization8. Prepare budget for training programs and workshops9. Encourage employees for training10. Oversee employee training attendance and performance11. Track quarterly employee learning audits and progress12. Prepare content and deliver training courses on new launch products13. Implement training KPIs14. Prepare and present reports on training program KIPs15. Collaboration with various teams in gathering product details and training in house store staffs of Health and Glow.

Kolkata, West Bengal, India

Hyderabad, Telangana, India

1. Assessed skill gaps for employees in Store Sales Team and developed training courses to meet identified needs.2. Managed new employee orientation training process for more than 1000 employees each quarter.3. Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.4. Reviewed and edited all training materials for accuracy and company policy compliance.5. Tested all training software like LMS and Product demonstration prior to commencing training programs.6. Trained sales staff during demonstrations, meetings, conferences and workshops.7. Conducted training courses for trainers and prepared videos for long-term use.8. Coordinated and prioritized required training courses for Store Managers and Area Sales Manager.9. Directed training programs and development paths for managers and supervisors.10. Analyzed effectiveness of training programs at all levels and recommended updates.11. Created in-depth training manual for all employees.12. Managed all Sales employee coaching, training and performance improvement actions.13. Communicated all learning and performance objectives, schedules and training assessments to upper management.14. Organized and edited training manuals, multimedia visual aids and other educational materials.15. Trained new hires to perform cross-training exercises with experienced workers.16. Led daily, weekly and monthly coaching, counseling and feedback sessions.17. Developed surveys to identify training needs based on projected production processes and changes.18. Selected and assigned instructors to conduct specific training programs.

Bengaluru Area, India

Bengaluru Area, India

New Delhi Area, India

Bengaluru, Kolkata

Mumbai, Bangalore, Chennai

Training on customer service, Process and Support

Mumbai, Maharashtra, India

Iiit-B-Upgrad Executive Pg Programme In Data Science, Data Science

Be, Electronics And Communication