Adrienne Bitoy Jackson, Ms.Ed, Bsba, Pmp Email & Phone Number

Chicago, Il, Us

Illinois, Us

Founded and currently serve as the President & CEO of Heuristics Marketing Consultants LLC, a WBE/MBE certified social enterprise established in 1994. Lead a highly talented and diverse group of professional consultants, providing technical assistance and professional development to empower Nonprofit Enterprises, Community Based Organizations, Faith Based Institutions, and Professional Associations. Collaborate with clients who share our vision of empowered and sustainable organizations, investing in their success and working together to make it a reality. Specialize in delivering high-quality consulting services that enhance the professional development, management potential, and marketing capabilities of individuals, nonprofit organizations, and developing social enterprises. Maintain clear and concise communication with clients, ensuring a thorough understanding of their needs and goals.Utilize a strategic approach to provide tailored solutions that address specific challenges and drive Provide mid-level executives career coaching, planning assessments, professional branding strategies and materials.

Chicago, Illinois, Us

Using a broad range of educational methodologies and blended learning environments, designed, developed and delivered learning and development solutions to assigned clients. Developed necessary instructional tools and materials for managers and employees to enhance skill development, i.e., workshops, job aides, structured exercises, facilitation guides, coaching inventories, e-Learning, etc. Conducted client consultations and performed gap analyses to clarify business needs. Recommended learning interventions to close gaps in capability. Researched and recommended appropriate professional development approaches to clients. Defined projects deliverables and scope. Clearly identified learning objectives and metrics for success. Leveraged understanding of instructional technology and business trends to design solutions that enhanced company performance.

Chicago, Illinois, Us

Used common project management tools and techniques for scoping and managing programs and initiatives, communicated progress and resolved problems. Created highly effective, customized internal marketing campaigns to increase employee engagement. Developed detailed project plans; implemented marketing and internal communication initiatives. Served as an ambassador to business units for execution of enterprise-wide organizational effectiveness programs and initiatives, and as needed influenced business unit partners on initiative design and implementation plans. Compiled, drafted and edited quarterly reports, newsletters, intranet portal content and other divisional publications.

Chicago, Illinois, Us

*Increased organizational efficiency by coordinating department restructure for management and professional staff of thirty-eight (38),revised and aligned job descriptions with IT industry standards. Served as CIO's designated project executive, strategic oversight for departmental goals, objecitves, human capacity development. Project management/support for multi-year federally funded technology initiatives valued at $2.5 million. Consult w/endusers, management, vendors & technicians to initiate,plan,execute,control & evaluate projects. Control project operating fund budgets/expenditures. Logically identify strengths&weaknesses of alternative solutions/approaches to problems. Develop corrective action plans. Expertise in project management discipline & techniques, familiarity w/traditional project/product dev. cycle methodologies & processes,understands dependencies & impacts w/other projects;excellent time management skills, flexible self starter, performs independently,execution-oriented; follow tight deadlines, organize & prioritize work; strong verbal/written communication skills, ability to present complex information in a clear, concise fashion; strong skills/experience in creating project documentation; lead & motivate cross-functional teams.(Formerly Sr. Mgr Mkt & Outreach.)

Chicago, Illinois, Us

*Returned 18-month $450 K delinquent government funded project to on schedule status,with no budget over runs, zero resource loss, and tremendous market acceptance. Responsible for special initiatives/projects related to the promotion of digital literacy for public housing residents and agency staff. Required to develop marketing communication materials, e.g. direct mail campaigns, posters, pamphlets, event launches, brochures, newsletters, flyers, cable television interviews, multimedia training materials/manuals, competitive award submissions, and evaluation reports. Conducted community needs assessments, site/program planning activities, technology inventories and audits.

Chicago, Illinois, Us

*Achieved 76% success rate towards securing goal of $50 million in new resources. Personally responsible for raising $4.5 million in combined public/private resources. *Peer review for U.S. Department of Health and Human Services SAMSHA Treatment Intervention Protocol (TIP) #38. http://store.samhsa.gov/product/TIP-38-Integrating-Substance-Abuse-Treatment-and-Vocational-Services/SMA06-4216Able to translate broad, complex concepts from subject matter experts into clear, compelling, and concise communications. Led senior development team responsible for the researching, writing, and submitting grant and foundation proposals for new external resources. Developed program designs, modifications, job descriptions, budgets and timelines to qualify for available funding. Researched literature from various funding sources and determined feasibility and strategies for potential applications, coordinated with appropriate internal staff, community stakeholders, governmental agencies, foundations, corporate, private and not for profit organizations on development of grant applications, coordinated related special events. Promoted from Senior Grant Developer, Department of Grant Administration (1997-2000).

* Facilitated staff development of Center for Substance Abuse Prevention/Chicago Department of Public Health Strategic Plan - Area 5 which encompassed ten (10) Chicago community areas (Chicago Community Areas 33 to 42) Served as program administrator for city and state funded ATODA prevention programs targeted to six (6) Chicago community areas for CDPH Prevention Service Area 5. Supervised staff of prevention specialists; facilitated staff and program development, established interagency service agreements and work plans; monitored, evaluated and communicated program performance, provided state and local funder reports and ensured regulatory and contractual compliance for awards. Provided agency staff development training related to prevention. Served as agency liaison and regional representative to Family Support/Family Preservation Initiative Coordinating Council.

Chicago, Il, Us

* Improved efficiency and productivity by introducing a new geocoding system that mapped and catalogued 398 programs and 95 agencies*Designed and implemented community needs assessment with 30 volunteer assessors, and interagency team resulting in the completion of 545 household surveys in public housing.*Established interagency social service agreements and program component development. Monitored and evaluated program performance and ensured regulatory and contractual compliance annually for approximately $200,000 budget annually over four (4) year period. Approved budget expenditures and disbursements related to program implementation and contractual agreements. Transitioned from Kids Public Education & Policy Project (KidsPEPP). Researched planned & delivered family support/comprehensive ATODA community prevention services for public housing demonstration project. Facilitated interagency partnership activities. Conducted model searches to identify best practice models. Conducted weekly community forums & trainings. Developed interagency agreements/protocols, outcome based work plans, program budgets & training methodologies/curricula. Prepared monthly status reports & annual program applications for state funded ATODA prevention. Supervised paraprofessional staff of family support specialists and prevention specialists. (Formerly Ounce of Prevention Fund, organization rebranded as Start Early)

*Impacted 400 families' risk and resiliency through center's service deliveryDirected substance abuse prevention program with maternal and child health, youth leadership, senior services, social policy and community engagement, education, and empowerment components for families in public housing. Supervised staff of prevention specialists, family advocates and paraprofessionals. Coordinated and conducted annual community-engagement prevention program development process for funding submission. Facilitated community planning meetings, youth leadership development & retreats, and COAF programming.

Privately funded, nonprofit organization dedicated to public policy issues' research, and development through civic engagement. Coordination of Chicago citizen assembly activities for public engagement project on work and family issues, "Work and Family Responsibilities: Achieving a Balance". Assisted the Illinois State Director, Jeff Shoenberg, in developing and maintaining institutional networks. Worked with the Chicago area advisory committee on program format and content. Assisted with the placement of media articles furthering the policy education process and encouraged the monitoring of important policy developments, in the Chicagoland area.

Us

Responsible for Mayor's private sector initiative, "Hire the Future" (HTF) program, youth targeted employment program for ages 16-21 years old. Supervised staff of 30; senior managers, employability specialists/ job developers, recruiters, data entry clerks. Trouble shooting for automated job matching system based on occupational coding & requirements. Reported to Private Industry Council and Chicago United "HTF" Steering Committtee.

Chicago, Il, Us

Assigned to the Calumet Community Religious Congress (CCRC) Developing Communities Project through the Campaign for Human Development. Developed social justice issues/campaigns requiring public sector responses with faith-based organizations, educational institutions, unions and community groups. Assigned to work with multi denominations within the geographic area of the Archdiocese of Chicago's Deanery 11. Key organizer for employment/economic development issues, e.g. plant closures, dislocated workers, transferable skills, workforce planning, etc.

*Delivered CRM for a third of $1 million in steel related industry accounts for Fortune 500 company, and automotive forger accounts. Inside sales responsibility for clients: Ryerson-Tull Service Centers for Milwaukee- Minneapolis Regions, Pressed Steel Tank, Gehl, Naylor Pipe and Trane Co. Prepared pricing quotations, order dispositions, steel requirements and tolerance calculations. Coordinator for Automotive Prototype Presourcing Program. Developed and implemented procedures for disposal of aged inventory. Interviewed and recruited potential new employees from college campuses, on-job-training (OJT) and instruction of new employees on sales order system. Product pricing, order tracking, problem resolution, and shipment.Inland Steel Minority Scholarship Recipient,

Executive Education Program Certificate Of Completion- Innovations In Governance, Kennedy School Of Government

Ms. Ed, Adult And Continuing Education Administration

Certificate Of Nonprofit Management, Public Administration And Social Service Professions

Management/Marketing

Bs, Business Administration- Marketing

Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program