Ahmad Bilal Khalid Email & Phone Number

Toronto, On, Ca

Houston, Texas, Us

• As Project Manager, overseeing a large-scale e-commerce solution hosted on Google Cloud. Managing the operational workflow using a Kanban model and leading focused projects using Scrum. Spearheading the Infrastructure as Code initiative, optimizing system performance and ensuring robust on-call support structures.• Managing the enhancement of a government-focused cloud platform on Google Cloud, adding critical features for alert and inspection management. Guiding the team through the assessment and implementation phases, ensuring the successful delivery of project milestones.• Led the development of a credit application solution for a large-scale e-commerce organization, integrating AWS, AS400, React, and Node.js. Managed cross-functional teams using Azure DevOps and Jira, ensuring the alignment of long-term objectives (LTO) with both technical and business goals while driving the project through effective Scrum practices.• Directed the development of an advanced reporting solution for a government organization, utilizing Azure Cloud, Azure DevOps, Node.js, React, and Power BI. Managed the entire project lifecycle, from user acceptance testing to production deployment, ensuring successful delivery aligned with the organization’s strategic objectives.

Downtown Redwood City, California, Us

Project/Product: Chat Commerce (e-commerce, payments, chat-bots, customer-engagement solutions)Role: (Technical Project Management, Development Management, Scrum Mastery)Important Highlights:• Collaborated with senior management to define and track critical KPIs, significantly improving product transparency, efficiency, and quality, which facilitated informed decision-making.• Managed the end-to-end delivery of high-value projects ranging from $250K to $8M, ensuring optimal allocation of resources, budget adherence, and client satisfaction across diverse markets in Africa and the Middle East.• Drove process improvements that resulted in a 30% reduction in time-to-market and a 90% increase in project acceptance rates, reflecting enhanced delivery efficiency and product quality.• Led the development of a cutting-edge chat commerce application, leveraging Apple Business Chat, WhatsApp, and SMS as communication channels.• Orchestrated cross-functional teams to deliver a seamless user experience, integrating innovative chat functionalities.• Drove the project through all phases, from conception to launch, ensuring alignment with strategic business objectives.• Championed a culture of continuous improvement, leading to the restructuring of project workflows and the implementation of a shift-left testing approach that contributed to a substantial increase in test coverage and product reliability.• Spearheaded Agile transformation initiatives, conducting seminars and workshops to tailor and adopt Agile methodologies across multiple teams, enhancing project delivery and team performance.

Chicago, Il, Us

Project: SMT - Surface Mounted Technology (SMT Line Performance Monitoring System, SMT Automated Storage & Disbursement Solution)Role: (Technical Project Management, Scrum Mastery, Agile Coach)Important Highlights:• Managed multiple high-value project teams in the Robotic Process Automation and Smart Manufacturing domains, with project budgets ranging from $8 million to $15 million, for a significant technology provider in Germany.• Strategically coordinated and executed various release cycles, employing release train concepts to ensure seamless, efficient, and high-quality project delivery, while bolstering transparency and traceability.• Implemented and led Scrum ceremonies across different teams, promoting a consistent Agile practice that improved project performance and stakeholder satisfaction.• Drove the integration of Test Automation and DevOps practices within the software development lifecycle, significantly increasing the testing team's efficiency, and enabling the adoption of a Deploy on Demand framework.

Projects: (e-Commerce, Agile Transformation Coaching, Agile & Project Management Training)• Led agile adoption and continuous improvement initiatives for organizations, enhancing their efficiency, transparency, and client-centric approach, while advising on best practices for Agile methodologies tailored to organizational needs.• Managed and delivered complex projects for international clientele in Europe and Asia, including innovative ventures like augmenting shopping experiences with virtual reality, with budgets ranging from $800K to $5 million.• Facilitated the full software development lifecycle, from requirements gathering and scope management to agile ceremonies and project delivery, consistently removing impediments and ensuring team success.• Delivered comprehensive training sessions on Project Management and Agile Methodologies, preparing practitioners for certification exams, and equipping them with the skills necessary to manage substantial project budgets effectively.• As a consultant, provided strategic insights into test planning and automation, contributing to the structuring and efficiency optimization of testing departments within multi-million-dollar project environments.• Spearheaded multiple software development projects (mobile applications), successfully submitting them to the Google Play Store and Apple App Store.• Led diverse Cloud Infrastructure Projects, including implementations on Google Cloud, Azure, and AWS, driving seamless integration, and optimizing performance across multiple platforms.• Excelled in delivering projects on time, within budget, and in accordance with high-quality standards.

Vienna, Virginia, Us

Project: Health Care, Sentiment Analysis, e-CommerceRole: (Technical Project Management)Important Highlights:• Revitalized company-wide performance review systems as part of the Executive Action Team, introducing a milestone-based cycle that enhanced goal setting, professional growth, and reward systems, aligning with Agile best practices.• Directed and delivered multiple high-stakes projects across healthcare and financial sectors, with budgets ranging from $1.2M to $7M, ensuring successful navigation through the full SDLC and fostering strong client relationships.• Championed Agile transformation, introducing and refining communication mechanisms that led to timely feedback delivery and alignment of individual goals with project objectives, thereby enhancing client centricity.• Spearheaded the implementation of Scrum of Scrums among cross-functional teams, significantly improving collaboration and efficiency in a fast-paced, multi-project environment.• Executed strategic project management roles, ensuring robust planning, risk management, and seamless execution of Agile ceremonies, contributing to an 85% increase in resource utilization and efficiency.

Mclean, Va, Us

Product: FinTech Solutions ( Loan Accounting, Loan Valuation), Data Adopters / ETL, Data Validation Tool.Role: (Technical Project Management, Product Management, Agile Coach)Important Highlights:• Championed the Scrum of Scrums framework for a global financial services leader, driving Agile transformation initiatives that resulted in a significant enhancement of project delivery and team collaboration.• Orchestrated a dramatic improvement in team efficiency, optimizing tester-developer ratios from 1:1 to 1:6 and slashing release cycles from 3 weeks to 1 week for critical ETL, Data Management, and Reporting Projects.• Directed Agile teams developing financial products for top-tier North American banks, contributing to annual revenues exceeding $70 million by delivering consistent value and fostering a culture of continuous improvement.• Led the Release Management Group in process enhancements, achieving a 60% reduction in project beta testing times, which accelerated time-to-market and heightened customer satisfaction.• Conducted comprehensive training programs on Agile methodologies, enhancing the proficiency of Scrum teams, and fortifying the Agile competency within the organization.

New York, Us

Project: Health Care Solution, Test Management Software, Testing Solutions Implementations (Multiple Middle East Governments)Role: (Technical Project Management, Scrum Mastery, Product Management)Important Highlights:• Spearheaded the award-winning implementation, customization, and upgrade of HP Test Tools at Sidra Medical Research Center, leading to recognition as the “Best Company of 2012 in Quality Management” by HP Software Middle East.• Executed multiple high-profile consulting engagements throughout the Middle East, managing projects with significant value, which contributed to the company’s market expansion and client satisfaction.• Managed application testing projects, ensuring rigorous quality control and adherence to best practices.• Pioneered the development of project and test management templates integrating ISO and CMMI standards with Agile practices, significantly improving the organizational approach to quality and efficiency.• Led the creation and submission of proposals for technical, management, and consultancy services, showcasing a strong combination of industry knowledge and strategic business insight.• Recognized with a Letter of Appreciation for dedicated service and contributions to the company’s growth, reflecting a deep commitment to excellence and leadership in a rapidly evolving market.

New York, Ny, Us

As Senior QA Engineer, I performed the role QA Lead for EDI Feature.• Led the testing effort for HIPPA 5010 Standards compliance for the product.• QA Lead for Billing, Reports, and EDI Modules of the Company products.• Became the First QA Resource to be deployed on Unit Testing.• Conducted test automation using HP QTP• Implemented Security Testing (Open Web Application Security Project standards).• Conducted upgrade to and subsequently Quality Center implementation in the organization from Test Director.• Introduced a risk-based testing approach in testing teams to be more efficient in test delivery.• Main responsibilities included software testing across SDLC, providing leadership to junior test engineers, defect tracking, test case development & execution, test automation, test data, requirement verification, and traceability matrix among others.

I set up an offshore software development services organization. I performed the roles of Director Operations and Project Manager• Fvsols was an organization designed to help clients with their technology advancement and customer engagement by developing Facebook platform applications.• Worked with clients in understanding customer engagement patterns and identifying hotspots on future target-oriented marketing strategies.• As Project Manager I led teams in medium-sized projects (including government sector)

Lahore, Punjab, Pk

Master Of Business Administration (Mba), Business Administration And Management, General

Bs Cs, Computer Sciences